Anyone have a policy that states you are to be available/on call anytime? [Archive] - Glock Talk

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Chowser
05-30-2011, 19:20
I just checked, we don't have a policy, I just thought it was expected of you when you take this job.

Does anyone out there have an actual policy that states you must answer or call back soon when the department calls? All we mandate is that you have an active phone number. Doesn't say that they have to answer it.

SAR
05-30-2011, 19:28
Our policy is that unless you are specifically on call, such as for court or as an on-call homicide roll out team, you could go to the moon if you wanted and the Department could not stop you as long as you show up to work for your scheduled shifts. Our off time is our off time, and if placed on call, we are compensated. If we receive a call from the Department and are requested to take some action, even over the phone, we can turn in an overtime slip on our next working shift. So yeah, if I am NOT working, my phone goes to voicemail. As long as I show up for my next scheduled shift, nothing can be done to me.

CAcop
05-30-2011, 19:43
Our policy is just like yours. You have to give them a phone number, you don't have to answer it. Most people give them a landline and screen the caller ID. I used to feel bad not saying yes to OT but now I have no problem because their failure to plan does not constitute an emergency on my part.

In other words if the city wants to cut the PD to the bone and run a bare bones PD then they need to realize that they are going to be short bodies from time to time. When that happens they have to sack up and tell the public we aren't going to calls for service unless it is an emergency. Officers need to put officer safety first even if it means letting **** go you ordinarily wouldn't.

Good luck finding me on my day off. I am rarely home. When I am working you might be able to call me in early or stay late depending on the shift but on a 10 hour shift the PD has to send me home soon otherwise they will only be giving me a few hours of sleep and that has caused the PD problems in the past.

The only people technically on call are managers and detectives when it is their turn to be on call. Most detectives will answer their PD issued cell phones on their own time and will come in for something good like an OIS or homicide. Patrol managers are on call based on the time of day. That is after 1am dayshift Lt gets called in vs. swings Lt.

We are issued PD cellphones but most patrol guys shut them off when they shut off their radios and their is no policy to do so.

I think the big reason why there is no on call policy for everyone is that if you are the city has to compensate you or be liable for it if someone beefs it. Cities that do have a policy of making people come in tend to abuse it. In other words your schedule and days off mean nothing to them and they probably treat you like crap in other areas as well.

Mayhem like Me
05-30-2011, 19:50
Only if in an on-call unit.. you are issued a pager or a phone most have phones , if not then only if we change our emergency status, then after notification you must remain available.

CAcop
05-30-2011, 20:01
Forgot about SWAT and HNT. They are on call but issued pagers. They are not expected to come in per se every time but they do need to check in.

The PD understands that if you are the child care for your kid on one or more of your days off they can't get you then. Yes it should be a you call, we haul group but to be honest they wouldn't be able to keep their numbers up without expecting a few people to not make it in.

To be honest our SWAT guys aren't called in that often and most of it is planned at least 12 hours ahead of time. HNT just needs a couple of people to come in and when they have 6-10 available you will get enough.

Sam Spade
05-30-2011, 20:13
Depends on assignment here. Joe Patrol, nope.

Investigators, SWAT, UCs...

collim1
05-30-2011, 20:16
We are technically on-duty 24/7 as per policy. We are required to to carry sidearm and ID at all times, and are subject to call up at any time.

If leaving town, even on off-days, we are required to send a dept wide email noting our location, days to be gone, and a number to be contacted at.

In reality we are a larger dept now than we were when these policies were written. I have been employed here since 2004 and have never been called up involuntarily.

ateamer
05-30-2011, 20:48
Ok, she did work last night shift, but is off today.
How do you know she is even home to answer the phone? I know that on my days off, I am often off flying or on a motorcycle ride and either can't answer the phone or don't even have service. And if I am not in a position to respond, I wouldn't waste anyone's time calling back just to tell them I can't come in.

If she isn't getting paid to be on call and there is no policy that she is on call, there is no reason to say anything negative about her not answering.

VA27
05-30-2011, 21:02
We used to have an 'on call 24/7' policy. After a high profile compensation lawsuit in another state the policy disappeared from the manual without comment from upstairs.

They'd really like for you to be on call, but they don't want to pay for it.

Vigilant
05-30-2011, 21:06
Same as the OP here. We are just required to have a working phone. I didn't answer mine when I worked Custody, for the reasons already mentioned. I'm still not required to, but things have gotten better, and I'm in a different position now. So I do. It would have to be something directly related to my responsibilities, or a legitimate emergency, before they would make that call now. Either way, I would want to be called.

I recall once certain knucklehead who answered the phone years ago before he realized who was calling. When he found out who it was, he thought fast and said, and i quote, "No shpeaka de Englees". That did not go over well.

txleapd
05-30-2011, 21:11
I'm not on call 24/7. We are scheduled when we are on call. We are still expected to answer pages in a timely fashion, and I've been asked manu times to come in, even when not on call, when a big case hits.

I'm sorry, but I've given blood, sweat, and tears to this job. I miss family events on a regular basis. I've been given nothing in return, but I don't ask for anything. Don't always expect me to always drop the time I can get with my family to come in and work a thankless job.

M2CW

Sam Spade
05-30-2011, 21:11
I recall once certain knucklehead who answered the phone years ago before he realized who was calling. When he found out who it was, he thought fast and said, and i quote, "No shpeaka de Englees". That did not go over well.

"Been drinking; ya gonna send someone to pick me up?"

blueiron
05-30-2011, 21:17
We were required to provide a telephone, a pager, or means for the department to contact officers in an emergency. It is realistically impossible to require people to answer the phone as there is no practical way to enforce it. Rookies prayed for the phone to ring, as well as the senior people trying to run up their retirement pay. All others ignored it.

The only people required to answer were issued a cell phone or pager and were paid on call pay - a small fraction of the hourly rate.

Ruggles
05-30-2011, 21:24
"Been drinking; ya gonna send someone to pick me up?"

:supergrin: Perfect.

Scott3670
05-30-2011, 21:29
I have been the on-call specialist for my team (ATF) for well over 4 years now. If I get a call I have two choices: I can either work from home (if I brought home my laptop) or I can go to the office. Choice number three better damn well be that I am in the hospital and cannot work or I will likely be in big trouble.

Now, what pisses me off is that whenever I ask for a weekend off or God forbid a vacation, my fellow team mates pitch a fit about how this will be such an inconvenience to them. I've developed a very thick skin toward many of these idiots, and truly couldn't care less about their feelings.

Finally, I really love my job and honestly feel that I am part of a team that is solving crimes (to some extent, anyway) but that does not mean that I don't deserve a break now and then.

ateamer
05-30-2011, 21:54
Our only on-call positions are one detective, one CSI and one coroner. They receive something like $2.00 an hour while on call plus any OT for callouts, but are not allowed to consume alcohol or be unavailable for immediate response.

wprebeck
05-30-2011, 21:56
A couple of thoughts....

Were not required to answer our phones. That being said, Im on our SORT team, and we are expected to come in if activated. No penalties if you don't, and I've been party to two full team activations. Was on shift already for the first incident, briefed and scheduled for the second (kept it quiet until.day of operation for security reasons). So, I've not been affected yet. And you know what, it would be a really bad day at work before I would give up my family time.


Second, and very important -

In the end, this job will chew you up, spit you out like a whore on Friday night, and when you're gone, few will remember you, fewer still will care.

Have a life outside of your job. Don't let it ruin your marriage and estrange you from your kids. Seen it happen to too many folks. There's no reason you can't be a good.cop and good spouse/parent. Again, in the end, you wont be wishing you'd spent more time.at work....not if you had kids. And you know, there wont be anyone from work at tour side.when you go, assuming you retired and not a LODD.


For me, family first. Were it not for them, I wouldn't make it at work anyway. Everything else is secondary to the kids and wife. Thankfully, my agency is family friendly.

CAcop
05-30-2011, 21:58
"Been drinking; ya gonna send someone to pick me up?"

One of our Sgts. used to call people in to make corrections to reports when there was no need to but he did it anyway. One of our guys got of graves and went home to get his drink on with a buddy. They were pretty well liquored up watching the Giants when the Sgt. called him in. The officer told him he was too drunk to drive but the Sgt. would have none of it. So the officer hopped on his bike and rolled in. As he was rewriting his report someone came in and started to talk to him and noticed the smell of beer and commented on it. The officer explained what happened.

Soon thereafter officers stopped getting called in by that Sgt.

Trigger Finger
05-30-2011, 22:19
Our policy is that unless you are specifically on call, such as for court or as an on-call homicide roll out team, you could go to the moon if you wanted and the Department could not stop you as long as you show up to work for your scheduled shifts. Our off time is our off time, and if placed on call, we are compensated. If we receive a call from the Department and are requested to take some action, even over the phone, we can turn in an overtime slip on our next working shift. So yeah, if I am NOT working, my phone goes to voicemail. As long as I show up for my next scheduled shift, nothing can be done to me.

Basically my policy was the same. The exception was related to job assignment. If you were in some specialized units you were required to be on call. Gang units were supposed to be available for major gang incidents. Technically not on call but if you did not return a call they demanded to know why. This did not happen often but I recall a multi 5 gang murder and another was when an officer was shot and in critical condition by a gang member with outstanding suspects, every gang officer in the bureau was called in, specially the experts on that particular gang.

If you had a pager and a take home vehicle, it was kind of an unwritten rule that you had to be available. If you had plans a mention to the OIC would allow you to go to a party or out of town or things like that if you were not on vacation. If on vacation you left the vehicle at the station.
No one had a problem with this. These were very coveted positions and you could be replaced if you pitched a fit. It was explained when you were selected and unwritten compensation was granted for many things.
On call for homicides was different, called in or not you were given white time even if not called in.

SAR
05-30-2011, 22:21
Basically my policy was the same.

Uh, maybe because you retired from the Department I currently work for?

RyanNREMTP
05-30-2011, 22:27
EMS here but our Mandatory Overtime (MOT) is two shifts a month. One day and one night. We go on call at 7 and if we don't get called in by 9, we're off the hook. Some play the phone doesn't work card but it catches up to them eventually. Karma.

Trigger Finger
05-30-2011, 23:21
Uh, maybe because you retired from the Department I currently work for?

:supergrin::supergrin:

DaBigBR
05-31-2011, 00:28
"Been drinking; ya gonna send someone to pick me up?"

We had a tornado come through our area about five years ago. One larger city (for this area, which means 75 officers) was particularly hard hit and called in EVERYBODY. Two officers had been consuming, and a supervisor was sent to each of their houses with PBT in hand. Both were in suitable condition to man the phones and were brought in.

Chowser
05-31-2011, 01:31
paperwork trail started.

OFCJIM40
05-31-2011, 03:36
Umm, this is probably not the best avenue (ie Internet) to vent your frustration over this. If you are a Boss this is a down right childish thing to do. Don't complain to us about it, handle the situation. You also can leave yourself open to a mess if she finds this thread and wants to make an issue of it. The claim can be made that your identity or PD on here can be known. Due to the details you gave then other people could then assume they know who you are talking about. Then from there you are making BIG accusations about someone's moral character. Not the brightest thing to do and not the way a proper boss acts. Something tells me you wouldn't tolerate a "Junior" Officer doing the same.

Mayhem like Me
05-31-2011, 07:19
Umm, this is probably not the best avenue (ie Internet) to vent your frustration over this. If you are a Boss this is a down right childish thing to do. Don't complain to us about it, handle the situation. You also can leave yourself open to a mess if she finds this thread and wants to make an issue of it. The claim can be made that your identity or PD on here can be known. Due to the details you gave then other people could then assume they know who you are talking about. Then from there you are making BIG accusations about someone's moral character. Not the brightest thing to do and not the way a proper boss acts. Something tells me you wouldn't tolerate a "Junior" Officer doing the same.

Yup I would heavily edit or remove that last post..

sounds more like middle school drama than police work.

SpoiledBySig
05-31-2011, 07:37
At my last Department, there was a written policy that all officers will have a phone # where they can be reached at home, in case of a Police emergency situation (this was like in 1985, and that meant an officer had to at least have a pager, if they didn't have a home phone#). I guess things have changed a lot since then, because of cell phones.

Where I'm at currently, there is a Take Home Vehicle policy where you have to respond at any time if called in for an emergency (that to be is fair, I mean they provide me with a vehicle and gas, I'm more than willing to comply).

I don't know if that quite answers your question?

JTipper.45
05-31-2011, 08:08
Yup I would heavily edit or remove that last post..

sounds more like middle school drama than police work.

Yeah, I hate to jump on the admin band wagon but social networks are not a good place to air department problems. If you need to vent about it, your better off doing in a PM to someone. It will save you alot of headache in the future.

As far as the subject of the original post... I work a small rural town with only a few officers. Years ago my Chief decided to issue a few of us take home units. There was a little controversy over this and it went to the state attorney general. He proposed that the Chief inact a call in/on call policy that would cover our use of the dept vehicles. All of us were issued dept cell phones. We are now required to be on call 24/7 unless we let someone know ahead of time "hey gonna be out of town till...", "going on vacation, be back...". Personally in the end I think it is worth it although a little annoying sometimes.

Hack
05-31-2011, 08:25
Not on call, but required to have a phone number. I have my own phone with me at all times. If I am not expecting for them to call the call goes directly to voice mail. I am not allowed to show up inebriated or medicated for sleep, unless there is a position that they can use me in with an extreme emergency that is ongoing. Suffice it to say, if someone shows up at my door the place better have been taken over by human vermin and in need of an exterminator.

DaBigBR
05-31-2011, 08:49
Umm, this is probably not the best avenue (ie Internet) to vent your frustration over this. If you are a Boss this is a down right childish thing to do. Don't complain to us about it, handle the situation. You also can leave yourself open to a mess if she finds this thread and wants to make an issue of it. The claim can be made that your identity or PD on here can be known. Due to the details you gave then other people could then assume they know who you are talking about. Then from there you are making BIG accusations about someone's moral character. Not the brightest thing to do and not the way a proper boss acts. Something tells me you wouldn't tolerate a "Junior" Officer doing the same.

Yup I would heavily edit or remove that last post..

sounds more like middle school drama than police work.

Yeah, I hate to jump on the admin band wagon but social networks are not a good place to air department problems. If you need to vent about it, your better off doing in a PM to someone. It will save you alot of headache in the future.

As far as the subject of the original post... I work a small rural town with only a few officers. Years ago my Chief decided to issue a few of us take home units. There was a little controversy over this and it went to the state attorney general. He proposed that the Chief inact a call in/on call policy that would cover our use of the dept vehicles. All of us were issued dept cell phones. We are now required to be on call 24/7 unless we let someone know ahead of time "hey gonna be out of town till...", "going on vacation, be back...". Personally in the end I think it is worth it although a little annoying sometimes.

First post and topic itself: OK

Follow up post with details irrelevant to topic: remove

Edit to add: I would also remove detail from the first post and any reference to "she" anywhere in the posts. There are not nearly enough "shes" out there and it really narrows the list. Go with "they" if you don't want to specify gender.

Chowser
05-31-2011, 10:19
not a boss, but point taken. i just get stuck with calling people because most people answer when i call.

TexasSchool Cop
05-31-2011, 10:37
All officers are issued pagers. They are expected to answer it and almost all of them do. People with take home cars are expected to show up when called.

I have to show up as I have a take home vehicle, pager, cell phone etc. I am on call for multiple agencies. I HAVE to show up for my agency when called. The other two agencies I have a choice to show up. I usually do because it is usually a time to gave fun.

Agent6-3/8
05-31-2011, 10:40
"On call", nope, but you damn well better be at their beck and call. Policy is that you have a working phone. The day I quit I had been home and asleep for two hours after being out for 20 hours...yes, 20 hours straight and was called back out for an OT detail. I went in and worked it, then handed in my ****. Crap like that is just plain unacceptable regardless and it was common practice with that department. Their treatment of their employees and expectatios that they come first along with other shenanigans was more than the $3200 a month was worth... (or any amount for that matter)

Morris
05-31-2011, 11:10
We used to have an 'on call 24/7' policy. After a high profile compensation lawsuit in another state the policy disappeared from the manual without comment from upstairs.

This.

Sharky7
05-31-2011, 15:11
not a boss, but point taken. i just get stuck with calling people because most people answer when i call.


Why are you taking it so personal then? If it doesn't effect you, don't worry too much about it. You can only control what you do.

As far as not being totally honest with you....To be honest she does not owe you an explanation. I often just give short answers or no answers to my department rumor mills. I want nothing to do with the rumors and BS.

Sit down and have a serious talk with her and let her know your concerns....between YOU and HER. Don't go around gossiping to others. You said something about telling her boss she is a liar and to watch out.....yet on her reports she was honest about where she knocked down the car on the traffic stop. Doesn't make sense? Why are you reviewing her in car videos anyways?

If you aren't my boss and are reviewing each my videos and spreading gossip about me - we are going to have a big problem. Don't get me wrong, I got no problem dropping a dime on a dirty cop - but sounds like you got nothing and are fishing a bit here.

If you plan on making supervisor some day - it is important to have the respect of your troops.

awoodpd13
06-01-2011, 05:01
"Been drinking; ya gonna send someone to pick me up?"

I'm also sick, and all of my uniforms are at the cleaners!!!:supergrin::supergrin::supergrin:

Chowser
06-01-2011, 05:32
I'm taking it personally because I was one of the FTOs that did the training and can't believe all three of us (ftos) missed this during training.

I am also the OVI guy and video guy so I get stuck reviewing OVI videos.

We have talked about it and all the other issues when we were on the same shift. I just flat out one day said, "Quit walking around like you have a chip on your shoulder and do your job. Do it the right way. That means do it the way our policy says and not the way some other department does it. Forget what you were taught at other agencies, you work here now."

I guess it bothers me because it reflects on me. I have not had this issue with any other person I have trained.

OLY-M4gery
06-01-2011, 05:51
Required to have a phone, number provided to the department.

There is an "alert status" which is a temporary type status, that you are supposed to be reachable by phone if they call. Usually enacted during major planned events.

There is on call status, which means you are supposed to not only answer the phone, but be ready to go to work if needed. That involves on call pay. So it doesn't get used that often.

Cav
06-01-2011, 06:05
Must have and updated phone number and home address. 24 hour notice to any change. Suject to recall if needed. Must let a supervisor know if you will not be avalible.

As a supervisor I need to be avalible at all times via phone and must let higher know if I am out of the area for any reason.

Must live within 30 min drive from work.

ID and armed when off duty.

No punishment if your patrol and do not answer a phone call, but you better have a good reason with caller ID for not getting back with the PD thats open 24/7... If you are told to work, you will work, unless you have been drinking.

jolly roger
06-01-2011, 17:44
On call as a Det. Sgt. every other week. We get a little pay for it. $3 an hour. Lots of OT for call outs. One reason I don't put in for Lieutenant...among others.

CanIhaveGasCash
06-02-2011, 06:29
I have a department issued cell phone and I am generally not expected to answer it, however I do get called in on occasion, mostly because I never say no. I do spend a lot of my off time out of cell range (which is only a 10 minute drive) so if I do get called in it's usually to come in a couple hours early.

Mayhem like Me
06-02-2011, 07:08
I'm taking it personally because I was one of the FTOs that did the training and can't believe all three of us (ftos) missed this during training.

I am also the OVI guy and video guy so I get stuck reviewing OVI videos.

We have talked about it and all the other issues when we were on the same shift. I just flat out one day said, "Quit walking around like you have a chip on your shoulder and do your job. Do it the right way. That means do it the way our policy says and not the way some other department does it. Forget what you were taught at other agencies, you work here now."

I guess it bothers me because it reflects on me. I have not had this issue with any other person I have trained.

Keep your pride, but don't overstep your bounds.

Having pride in your work is great and commendable,not all cops "get it" her true colors will come to light soon enough.

My advise as always is do your job and don't take it personal, if/when you become a boss it will eat you up.

Bill Lumberg
06-02-2011, 09:54
Not a policy per se, but I'm expected to be available any time. And issued a blackberry, laptop, and aircard just to make sure I am. I just checked, we don't have a policy, I just thought it was expected of you when you take this job.

Does anyone out there have an actual policy that states you must answer or call back soon when the department calls? All we mandate is that you have an active phone number. Doesn't say that they have to answer it.

stinx
06-02-2011, 20:48
Must provide Dept with a valid phone number. Other than that my time is my time and I never answer the phone if they call.The place could be in armegeden and I wouldnt call back.When I was younger I would always call back and actually looked forward to being called. Im much wiser now LOL