Broken Partner Press [Archive] - Glock Talk

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Alderak
11-10-2011, 11:39
So, I just went to prime a piece of 25/06 brass when the press handle went about 15 degrees too far in a quick jump from where it first started seating the primer.

::sour feeling in my stomach :shocked:::


I look down and the handle threads are stripped and the handle comes right out of the press.


So uh... do I try to shave off the threads, stick it in there and weld it on, or do I try to get rcbs to fix it?


(I already drank the blue cool-aid, but only use it to load my high volume cartridges)

dkf
11-10-2011, 11:46
Contact RCBS.

Colorado4Wheel
11-10-2011, 12:34
RCBS will fix it for you.

Alderak
11-10-2011, 13:52
I am sending you a replacement under warranty - no charge. Thanks for choosing RCBS and have a great day!

Thank you,

Technical Services/ap
ATK/RCBS Operation

Alderak
11-10-2011, 13:53
those guys are fast! I got that email in one hour and 12 minutes.

can't ask for anything more than that.

TN.Frank
11-10-2011, 14:13
Wow, that is great customer service. I've been using a Partner Press for around 20+ years. Loaded everything from handgun rounds to 30-06 and 45/70 on it and it works fine for a small single stage press. IIRC I paid around $25 bucks for it, now I guess they're quite a bit more but mine is still going strong. One thing, I don't use my press to prime cases. I've got an RCBS Handi-Primer that I use. Anyway, glad to hear they're going to take care of ya'.

Colorado4Wheel
11-10-2011, 17:16
Nice, we have a RCBS guy on the forum. Great service as well.

F106 Fan
11-10-2011, 17:29
RCBS has always been a great company. This is just another example!

Richard

WiskyT
11-10-2011, 17:48
I had a similar response from RCBS regarding a handprimer I broke. They asked my address and that was all they asked. The new one showed up a few days later.

GIockGuy24
11-11-2011, 11:47
A friend had an RCBS Partner press and went through two free replacement handles before he replaced it with an RCBS Rock Chucker press.