Why open the box? [Archive] - Glock Talk

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okie
03-07-2012, 10:29
Why do people feel the need to open the boxes of things they may be interested in buying at Wal Mart? Pretty much everything has either a view of the product or a pic of said product. Also the box usually tells you what's all included. It is a well known fact when you open a box it is physically impossible to get the product back in the box the way it was, and people don't want to buy the product with the box having been opened.:headscratch: :dunno:

firefighter4215
03-07-2012, 10:30
Ever bought something that was missing parts?

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NeverMore1701
03-07-2012, 10:32
Ever bought something that was missing parts?

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Several times, which is why every box of fruit loops I buy gets the ol' checkeroo.

firefighter4215
03-07-2012, 10:35
Several times, which is why every box of fruit loops I buy gets the ol' checkeroo.

Lol. Well, I guess there has to be a limit somewhere. I don't open everything I buy, just a few select things.

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whitetiger7653
03-07-2012, 10:35
A lot of reasons. Phone cases - I like to know how they feel to the touch sticky or smooth. Make sure the screws aren't missing in door handle package. Etc.

ray9898
03-07-2012, 10:41
Because some people are stupid and don't respect the merchants property.

9jeeps
03-07-2012, 10:42
That's all part of the Retail Industry. People open boxes and workers have to either have to hang them up or repack them. It's a dastardly job but some one has to do it! You da Man, OKie!!!!

JASV.17
03-07-2012, 10:45
Because some people are stupid and don't respect the merchants property.

There are many times I will open something in the store. I want to handle it, not just see it. This also saves me from having to return it later.

However, I do respectfully and carefully open the box. If I confirm I want to buy it, into the cart. If I don't, I put it back just the way it was. Wost I ever do to a box is use a small swiss army knife to cut a sticker seal.

NeverMore1701
03-07-2012, 10:47
That's all part of the Retail Industry. People open boxes and workers have to either have to hang them up or repack them. It's a dastardly job but some one has to do it! You da Man, OKie!!!!

I saw it all the time when I worked retail.

"Dis box be open, I wants a discount!"
"I know it's open, you opened it."
"Ah did not, how durr you say that?!"
"I saw you."
"So how much discount you give me?"
*I look thoughtfully at $29.99 price tag and opened product.*
"I'll let you have it for... $29.99."
"Ah wants to see da managurr!"
"I'm the department manager."
*Customer storms off, muttering about the customer always being right.*

Mushinto
03-07-2012, 10:52
Sometimes it needs to be done, and then I do it.

Sgt127
03-07-2012, 10:53
To make sure whatever I am buying is actually in there.
To make sure its not broken.
To make sure its not half eaten.

I'm really tired of returning stuff to Walmart. Bought a bag of hamburger patties, it was three short. Bottle of ketchup, already been opened. Lots of other items. Usually something that somebody just needed a little of, bought it, used what they wanted and returned it or, took a few out, added it to the package they were buying and put it back.

stolenphot0
03-07-2012, 10:56
at Walmart? never. At Lowes or Home Depot? Sometimes. Like the water heater I am going to buy, that is 8 feet off the floor on display and the "plumbing specialist" knows diddly about it. I want to look it over without climbing the shelves, so I will pop the top open.

DScottHewitt
03-07-2012, 11:01
Why do people feel the need to open the boxes of things they may be interested in buying at Wal Mart? Pretty much everything has either a view of the product or a pic of said product. Also the box usually tells you what's all included. It is a well known fact when you open a box it is physically impossible to get the product back in the box the way it was, and people don't want to buy the product with the box having been opened.:headscratch: :dunno:

Signs of:

Tampering
Damage
Re-shelving*


*My "new" hair dryer was OBVIOUSLY reshelved when I got it home and opened the box. Now I check most electronical stuff and stuff.....



Scott

Thx-1138
03-07-2012, 11:02
There are a number of reasons why I might need to see the inside of a box.

Often, with electronics, the outside of the box won't be very clear on the input/output specs the item has. If I need a TV that can support the specific inputs and in the right quantities of my peripheral devices, then you bet I'm going to want to know for sure it will meet my needs before I put a thousand dollars into it.

Does that 'universal' remote support my esoteric surround-sound system? Most of them don't, but the knowledge is right inside in the user manual.

Are the legs on that breakfast tray sufficiently tall enough to meet my particular needs? Can't tell from the dimensions on the box, which only give the total outer dimensions of the item... and what about the flat portion on the top of the tray? If it wide enough? Could tell with a ruler, but not by the dimensions on the box, which only list the total width, including the magazine wells to either side of the center shelf.

I often shop for items that meet very specific requirements - cell phone case, adapters, some item I need for a DIY project - whatever. The outside of boxes are seldom descriptive enough to know that I'm getting what I need.


I'll open boxes if I need to, and I can see beforehand that I can close it again (with everything put back exactly the way it was).

If I don't think I can close it, but I need to see inside, I'll ask an employee if I can, or if he has a display model that I can see.


I've only once had an employee tell me I couldn't once they determined they didn't have an already-open item for me to examine. And then? I bought the item on the spot, opened the box, examined what I needed to know, then returned the item without ever leaving the store. And that store never told me no again. I guess they figured they'd rather not deal with the paperwork of the sale and return to end up in exactly the same situation.

DScottHewitt
03-07-2012, 11:04
Several times, which is why every box of fruit loops I buy gets the ol' checkeroo.

"There were only 125,324 Foor Loops in this box!! There was supposed to be 125,325!!"

NeverMore1701
03-07-2012, 11:04
"There were only 125,324 Foor Loops in this box!! There was supposed to be 125,325!!"

Damn skippy.

SC Tiger
03-07-2012, 11:12
I have done it if I needed to check something specific. For example:

Does the thread on this part match the part I want it to match?
Does the hole pattern match?
Will this fit the thing it is supposed to fit?
Does it look like the part I am replacing with it?

Most stuff where that is an issue is packaged in such a way that it can be re-closed. Best recent example was a ballast for a flourescent light. Packaging told me exactly squat, so I opened the box (it was reclosable with no tape) and looked in it.

I don't cut things like blister packs unless the sales associate is with me.

However, I have quit trying to determine if the Cheerios will fit in my breakfast bowl, and now take the store's word for it. :supergrin:

RichJ
03-07-2012, 11:56
I got a new reflex sight for Christmas this year. My MIL bought it at Gander Mountain and did not open it first to see if everything was ok.

Christmas morning I open it up. The package was slightly torn and red flags of a returned item were evident. Of course the unit wouldn't turn on so I changed the battery to see if that was the issue. Still didn't work. It didn't include the extra battery that was supposed to come with it and it also didn't include the allen wrench that was supposed to be in there. On top of all that, there was a large scratch on the coating of the glass.

I took it back to GM and of course was given grief about the scratch, missing components, and non-funtionality of the unit. After a long tirade to the manager about them selling an obviously returned item, he finally agreed to the return. All in all it was a great big hassle that could have been avoided if my MIL would have simply checked it out before the purchase.

captainstormy
03-07-2012, 12:33
Usually if I do it, it's to be sure that none of the fragile parts were broken.

DScottHewitt
03-07-2012, 12:34
Let's not forget the most important reason to open the box........





























































The cat is neither dead nor alive until the box is opened.....

okie
03-08-2012, 06:55
Ever bought something that was missing parts?

Outdoor Hub mobile, the outdoor information engine

I have, but people open a box, look at the stuff then take a sealed box to buy:faint: If they would buy the box they open it would be no big deal:supergrin:

okie
03-08-2012, 06:56
A lot of reasons. Phone cases - I like to know how they feel to the touch sticky or smooth. Make sure the screws aren't missing in door handle package. Etc.

If everything is there you are going to buy that package, yes:supergrin:

okie
03-08-2012, 06:57
That's all part of the Retail Industry. People open boxes and workers have to either have to hang them up or repack them. It's a dastardly job but some one has to do it! You da Man, OKie!!!!

It's impossible to repack them though:alex::faint:

okie
03-08-2012, 06:59
I saw it all the time when I worked retail.

"Dis box be open, I wants a discount!"
"I know it's open, you opened it."
"Ah did not, how durr you say that?!"
"I saw you."
"So how much discount you give me?"
*I look thoughtfully at $29.99 price tag and opened product.*
"I'll let you have it for... $29.99."
"Ah wants to see da managurr!"
"I'm the department manager."
*Customer storms off, muttering about the customer always being right.*
That's damn funny right there:rofl::rofl:

costanza187
03-08-2012, 07:21
Back around Thanksgiving (the day before actually), I was desperately needing an HDMI cable. I was at KMart, and that was the only retailer I was going to have an opportunity to visit that day. I did NOT want to wait to order from Amazon to save money. I just got my Xbox 360 and I wanted to play it on my HDTV in all its glory THAT DAY.

So anyhoo, while at KMart, I was astounded by the high price of HDMI cables. I scoured through all the stuff they had on clearance and I spied a "HDTV Starter Kit" for about $14, marked down from like $50. This "kit" had various goodies, such as a surge protector, screen cleaner AND an HDMI cable! The box was a bit roughed up and had been opened. So I was like yeah buddy, I am grabbing this. So I bought it.

We were getting ready to leave, and I thought... you know what I better check this thing before I leave b/c it would be just my luck. Sure enough, I opened it up and looked. The box contained screen cleaner, surge protector and an empty package for some Microsoft points card. NO HDMI cable. (which was the entire reason I bought the package).

I took it back the service desk and explained what was going on, and to KMart's credit, they didn't accuse me of trying to pull something. They swapped it out for another one of the same item in a pristine sealed box (which was clearance but like $10 more). I still checked it to make sure the cable was there before I left.

Dennis in MA
03-08-2012, 07:30
No, the box does NOT tell you everything. I open boxes at HD/Lowe's all the time - because the boxes were manf'd in China - and they never thought that people won't just buy 1,0000 of these crazysupercoolthings without knowing what is inside. Lighting fixtures that don't tell you what kind, number, or wattage of bulb they use. "Fluorescent light." Ummmm, A19?? GU325 (or whatever it is)??? What wattage is acceptable??? WHY ISN'T THIS ON THE OUTSIDE OF THE BOX!?!?!?!?!

So yeah, there are many questions that purchasers have that aren't on the bleeping box. Not every item, but on many.

FWIW, I repack pretty darned well. Expect for the cut tape, you'd not know I opened the box.

Hines57
03-08-2012, 07:44
What's in the Box? - YouTube

9mmNJ
03-08-2012, 07:47
Why do people feel the need to open the boxes of things they may be interested in buying at Wal Mart?

There's your answer.....not exactly the upper crust of society, to say the least!

napp32
03-08-2012, 07:51
Sometimes I don't need the complete item. The only way to get just the replacement parts I need is to open the box. :whistling:

Dennis in MA
03-08-2012, 08:30
What's in the Box? - YouTube (http://www.youtube.com/watch?v=0cmqwbZa6_w&feature=related)

:rofl::rofl:

I was just thinking that.

gwalchmai
03-08-2012, 08:38
I ask a sales associate to open the box for me if I need to see what's in it.

okie
03-08-2012, 09:21
As I have said if someone opens a box and then takes that box that's kool, but when they open a box and then take a sealed box that's not kool:supergrin:

Mushinto
03-08-2012, 09:38
If everything is there you are going to buy that package, yes:supergrin:

Of course.

series1811
03-08-2012, 09:39
If everything is there you are going to buy that package, yes:supergrin:

Yeah, I've been burned too many times after getting home and finding parts missing to not check before I buy something.

okie
03-08-2012, 09:40
Of course.

Kool:thumbsup::supergrin:

series1811
03-08-2012, 10:07
As I have said if someone opens a box and then takes that box that's kool, but when they open a box and then take a sealed box that's not kool:supergrin:

Taking a sealed box kind of defeats the whole purpose of looking, doesn't it? :supergrin:

okie
03-08-2012, 10:14
Taking a sealed box kind of defeats the whole purpose of looking, doesn't it? :supergrin:

It sure does:supergrin:

havensal
03-08-2012, 10:24
The last example I can think of was back when I was looking for a VCR. I wanted one that had front AV inputs. The one I wanted showed them on the box but nothing was mentioned in the specs. I figured it was better to open the box and check rather than buy it and then return it. The salesman didn't see it that way.

I had to buy it, open the box and then take it to the customer service desk to return it. :steamed: What a waste of everyone's time. :upeyes:

The pictures on the box don't always represent what's inside. :wavey:

series1811
03-08-2012, 13:42
The last example I can think of was back when I was looking for a VCR. I wanted one that had front AV inputs. The one I wanted showed them on the box but nothing was mentioned in the specs. I figured it was better to open the box and check rather than buy it and then return it. The salesman didn't see it that way.

I had to buy it, open the box and then take it to the customer service desk to return it. :steamed: What a waste of everyone's time. :upeyes:

The pictures on the box don't always represent what's inside. :wavey:

The last time I didn't open one cost me $15. I was buying a printer and studied the box to death trying to decide if it came with a printer cable or not. I finally decided it didn't, bought one, got home, opened the box, saw it had one, was going to return the one I bought, and ended up giving it to my sister instead. :supergrin:

cgwahl
03-08-2012, 13:49
When I do open the box:

It is because I want to make sure it's something I actually want (assuming there is no floor model available); some things you need to touch or see in person and not just see based on a staged photo. For instance, consider how a burger looks on tv, then what it actually looks like at the restaurant.

Other times it is because I want to make sure nothing is missing. Nothing more annoying than finding out a screw is missing or something was broken when you opened it up at home. Sure, I can go back to the store to replace it, but I have better things to do than wait in line and/or state my case at the returns desk.

cgwahl
03-08-2012, 13:51
As I have said if someone opens a box and then takes that box that's kool, but when they open a box and then take a sealed box that's not kool:supergrin:


This is an issue of the person being a moron. Can't be helped unless we want to start instituting post-birth population control.

larry_minn
03-08-2012, 14:18
At times I will ask store employee. Other time just take a look, often just buy it. It depends on item.

I recall a teenager who bought a expensive tool (I forget exactly what it was) Got home and a old unit was in box. (clearly someone took new one, stuck old junk in box, returned it) So he goes back and explains. "the person who returned this before stole the good unit" The store called Cops, he got arrested......

woodasptim
03-08-2012, 14:22
They have pictures on the box? Walmart is the shopping equivalent of fast food. Although this pic is referencing food in particular, the concept still applies.

http://i71.photobucket.com/albums/i144/timbackp/fast-food-reality1.jpg

G29Reload
03-08-2012, 19:40
What's in the Box? - YouTube (http://www.youtube.com/watch?v=0cmqwbZa6_w&feature=related)


This. Beat me to it.:rofl:

Whaatttss in the bahhahaaaaahhhaaoxxxx?

Brian Lee
03-09-2012, 13:12
Sometimes I don't need the complete item. The only way to get just the replacement parts I need is to open the box. :whistling:

The fact that people do this is the biggest reason why I will always open the box if it looks like somebody else has already opened it. Sometimes I just want to see if the feel of it reflects the quality I think saw in the pictures, but I always pick a previously opened box to do this, because there's always one that looks like it was already opened.

The only time I'll put that box back and grab another one is if somebody shop lifted a part out of it - which seems to happen more than you might think. One time I opened a box and the whole product was missing! But once I've inspected the stuff and it seems OK, I go ahead and buy that one. I've had friends in retail before who were always battling this.

CJStudent
03-09-2012, 13:19
Why couldn't you just put the bunny back in the box?

Swiper
03-09-2012, 13:30
I open up electronics to make sure it's in new condition. I once bought a Wii Remote without inspecting it first. Turned out that it was old and broke. Somebody had bought a new Wii Remote, taken it home, put a broken one into the box, and then returned it to the store for a refund. Unfortunately I did not discover this until several weeks had past when I noticed it wasn't responding as expected in Mario Kart.