Palmetto State Armory new phone bank system [Archive] - Glock Talk

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M&P Shooter
03-07-2012, 14:58
I have been dealing with them a lot in the last 3 months and their new customer service system is a lot better....answering phones and getting orders out faster. This is from the AR Forum............
Originally Posted By Gator57:
We just revamped the phone system with a new phone bank. 803-788-9095 has 3 full time operators answering. Their names are Nicole, Bryan and Lindsey. If you don't get through right away try and call back in a few minutes and you should be able to get one of them.

Phone Support
Web Sales Questions: 1.803.788.9095
General Questions: 1.803.240.2347

Address: 200 Business Park Blvd, Columbia, SC 29203
Fax: 1.803.788.5756
Thanks,
Jamin

bmoore
03-07-2012, 15:06
They are good folks to deal with.

GSSF17
03-07-2012, 17:42
PSA has been nothing but a sheer joy to deal with. Mom and pop company that exploded overnight, a couple minor growing pains, which is expected. Good stuff and I am a customer until they prove otherwise :thumbsup:

M&P Shooter
03-07-2012, 17:52
PSA has been nothing but a sheer joy to deal with. Mom and pop company that exploded overnight, a couple minor growing pains, which is expected. Good stuff and I am a customer until they prove otherwise :thumbsup:
My only complaint is they don't carry anti walk pins. I always use their complete MOE lower parts kits but have to order my anti walk pins from Brownells. I much rather spend all my money in one spot. I spoke to them today on the phone about a kit I have on order and they were very friendly and let me know my order will ship before this weekend.
http://www.brownells.com/.aspx/pid=26944/sku=923-000-046/Product/-154-Gen-2-Mod-2-Non-Rotating-Pin-Set

WoodenPlank
03-07-2012, 20:12
My only complaint is they don't carry anti walk pins. I always use their complete MOE lower parts kits but have to order my anti walk pins from Brownells. I much rather spend all my money in one spot. I spoke to them today on the phone about a kit I have on order and they were very friendly and let me know my order will ship before this weekend.
http://www.brownells.com/.aspx/pid=26944/sku=923-000-046/Product/-154-Gen-2-Mod-2-Non-Rotating-Pin-Set

Do you just toss the anti-walk pins on every build? :wow:

krl45
03-07-2012, 20:32
I just ordered a kit from PSA, still waiting it should be here tomorrow, and they are really hard to get on the phone. I guess that they are very, very busy, but when I finally got through to them they were very friendly and helpful. If I ever get some more money I'm gonna do some more business with these folks. Thanks PSA.

M&P Shooter
03-08-2012, 04:32
Do you just toss the anti-walk pins on every build? :wow:
Yes:wavey:

RatDrall
03-08-2012, 05:17
Better buy their uppers while you can, it can't be long before they raise the prices. Cold hammer forged barrels and HP tested bolts can't stay that cheap forever...

M&P Shooter
03-08-2012, 05:45
Better buy their uppers while you can, it can't be long before they raise the prices. Cold hammer forged barrels and HP tested bolts can't stay that cheap forever...
They are selling complete rifles at a ridiculous rate right now and it's a matter of time before they put their parts kits out of stock to keep up with the parts demand to build their complete rifles so do as I did......I ordered 3 parts kit Monday morning:wavey:

alexanderg23
03-08-2012, 05:59
I've ordered a few kits from them, they've always been great. It's nice they're investing more on CS. I think this last lower build kit shipped in 2 days.

brisk21
03-08-2012, 08:42
Yeah, I ordered some XM193 from them and I had a hard time getting ahold of anybody on the phone. I found that they are much better with email responses. Good company though.

krl45
03-09-2012, 00:52
I got my kit in today and put it togeather on a Surplus Arms ($59.00) lower receiver. All the parts fit without incident, and the gun works with no malfunctions. I am very pleased with Palmetto State and if the opportunity ever presents itself again I will buy another kit from them. I highly recommend them to all.
http://i152.photobucket.com/albums/s174/randy4523/Palemtto%20State%20AR%2015/IMG_0009.jpg

Manimal
03-09-2012, 08:12
I built the MOE pistol lower kit on Tuesday and I just ordered a rifle kit this morning...

tripleL
03-09-2012, 14:37
PSA considered mid to upper tier?
Also, anyone have any idea when their complete rifles will be in stock? I see they have the $1,199 patrol rifle in; I know that's a solid deal, but I don't want/need the optic.
Should have grabbed one when they were $699.
I guess give them a call?