S&W customer service... [Archive] - Glock Talk

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Gregg702
03-23-2012, 12:47
is excellent! I just called because the CT laser on my S&W 638CT stopped working(yes, I tried changing the batteries.). Not only are they sending me a prepaid shipping label, they are also sending me a set of standard J-Frame grips in the meantime, while I wait for my CT grips to get repaired or replaced. I couldn't ask for better customer service, and it makes me even more glad that I own 5 S&W revolvers. :supergrin: