How long to get a replacement? [Archive] - Glock Talk


View Full Version : How long to get a replacement?

10-29-2012, 08:30
A couple of weeks ago I finally decided to contact Glock to see if they would replace my 21sf with ambi mag release. They said they would replace it and sent me a prepaid Fedex label to return it. They received my gun on Oct 18. I have not heard anything from them since then. All emails I sent were replied to within an hour. except the last one in which I asked when I might expect the replacement. That was one week ago and no reply yet.

Arc Angel
10-29-2012, 08:35
Calm down and find something else to do while you're waiting. You've already jumped the biggest hurdle: Glock has agreed to take the pistol back. Hopefully, this time, they'll send you something that works. ;)

Bruce M
10-29-2012, 09:01
Seems like in the past they suggest that repairs can take 4 - 8 weeks so my guess would be replacing a gun would be similar.