Data recovery [Archive] - Glock Talk

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RenoF250
12-03-2012, 07:30
I have a Iomega 1TB NAS that seems to have gone TU. You can read it a few files but then it quits responding. Looks like it is a fairly common problem and the solution is to put it in a USB enclosure and use a Linux boot disc to access. I think I can do that but then what do I do with the data? Can I write to a FAT drive from Linux? I would like to just be able to copy it all over to a good USB drive. Or perhaps write to DVD. Any quick,easy ways to do that?

IndyGunFreak
12-03-2012, 07:51
I have a Iomega 1TB NAS that seems to have gone TU. You can read it a few files but then it quits responding. Looks like it is a fairly common problem and the solution is to put it in a USB enclosure and use a Linux boot disc to access. I think I can do that but then what do I do with the data? Can I write to a FAT drive from Linux? I would like to just be able to copy it all over to a good USB drive. Or perhaps write to DVD. Any quick,easy ways to do that?

Ubuntu can read/write NTFS, Fat32, etc.. without issue. As long as the drive isn't bad(and it's just some sort of filesystem error) what you're saying should work OK...

Like you said:

Boot live CD
Plug in both USB's..
Move data from "bad" USB to "good usb"..

Problem solved.

gwalchmai
12-03-2012, 09:42
IOMEGA and data loss. Now where have I seen those concepts associated before??? ;)

Gallium
12-03-2012, 09:44
When all else fails, if you really really need to get the data back,

www.werecoverdata.com is the best of the best. Not cheap, but then if the data was not of value you'd not care if it was lost.

devildog2067
12-03-2012, 09:45
Ubuntu can read/write NTFS, Fat32, etc..

"etc" includes HFS... Linux handling of filesystems is really exceptionally good nowadays.

sappy13
12-03-2012, 10:49
IOMEGA and data loss. Now where have I seen those concepts associated before??? ;)

Lol, its been ages since iv thought about the Click of Death.

russoj429
12-03-2012, 10:57
data recovery isn't a cheap thing.

i do data recovery for a living and the starting price at the company i work for is $695

and it sounds like you have a NAS enclosure which might be a RAID

if this is the case the cost for recovering a NAS RAID is well into the thousand dollar range.

but if it is a single drive in the NAS enclosure then the cost could be around $800.

russoj429
12-03-2012, 10:58
Lol, its been ages since iv thought about the Click of Death.

click of death, most noted in WD drives

gwalchmai
12-03-2012, 11:03
click of death, most noted in WD drivesIOMEGA Zip drives invented the CoD (http://www.grc.com/tip/codfaq1.htm).

http://www.grc.com/image/codcartoon.gif

russoj429
12-03-2012, 11:05
IOMEGA Zip drives invented the CoD.


Zip drives were a terrible to begin with.

good idea but terrible

russoj429
12-03-2012, 11:10
I have a Iomega 1TB NAS that seems to have gone TU. You can read it a few files but then it quits responding. Looks like it is a fairly common problem and the solution is to put it in a USB enclosure and use a Linux boot disc to access. I think I can do that but then what do I do with the data? Can I write to a FAT drive from Linux? I would like to just be able to copy it all over to a good USB drive. Or perhaps write to DVD. Any quick,easy ways to do that?


take the drive out of the enclosure, hook it to a machine running windows. you can hook it up using a USB adapter, or you can slave it with a SATA cable.

than run a program called UFS explorer on the drive. if the drive isn't physically damaged you should be able to see folder and file structure of the drive and extract it using UFS explorer.

now if the drive inside the NAS device is a seagate barracuda 7200.11 drive than it might be a firmware issue with the drive. if this is the case than you will have to send out the drive to be repaired to a data recovery lab unless you know how to terminal into the drive and repair the firmware with terminal commands

IndyGunFreak
12-03-2012, 13:41
data recovery isn't a cheap thing.

i do data recovery for a living and the starting price at the company i work for is $695

and it sounds like you have a NAS enclosure which might be a RAID

if this is the case the cost for recovering a NAS RAID is well into the thousand dollar range.

but if it is a single drive in the NAS enclosure then the cost could be around $800.

Good post. I'm glad you brought up the cost of data recovery, as it leads to my next point..

For people reading this... This is why redundancy in your backup system is so important. If it's important enough to backup, it should be important enough to back up 2, maybe even 3-4x. Personally, I have 4 backups.

1. My NAS that I built, which has 2 drives that are mirrored. Note, not by RAID.. I have some rsync jobs that run automatically 2-3x a day. I'm not a huge fan of software RAID, therefore if I was going to have a RAID, it would be a hardware RAID. My NAS actually does a lot more than just storage, but the important thing to me is that my data here is automatically backed up.

2. An external USB, which I backup to about every 2-3 weeks. I actually keep this drive at my parents house.

3. As another small backup for things absolutely critical.. I have a 5gig Ubuntu One account(which is free), for cloud storage. This account just has some absolutely critical things(some pictures, important documents, etc..). Given my current setup, I've not found any need to "pay" for cloud storage, as 5gigs is plenty.. but your mileage may vary. Also, in case you're curious. Even though Ubuntu is a Linux OS, their cloud storage service should work just fine w/ Windows as well.

My whole backup system, probably cost me around $400-$425.. so if I ever have some sort of loss, I'm still way ahead. Not to mention, Data recovery isnt always 100%

RenoF250
12-03-2012, 21:41
This is pictures, music, and a triplicate backup up of a bunch of stuff I have on other drives. The music and junk I either don't care about or have on other drives. ~80% of the pictures have been backed up on DVD already I just need to get the recent ones off.

It was there to be network accessible not as a backup but some of the stuff had not yet been backed up.

It is a single 1TB Seagate drive. It is not making any weird noises but the drive may be at the end of the road.

RenoF250
12-03-2012, 22:36
take the drive out of the enclosure, hook it to a machine running windows. you can hook it up using a USB adapter, or you can slave it with a SATA cable.

than run a program called UFS explorer on the drive. if the drive isn't physically damaged you should be able to see folder and file structure of the drive and extract it using UFS explorer.

now if the drive inside the NAS device is a seagate barracuda 7200.11 drive than it might be a firmware issue with the drive. if this is the case than you will have to send out the drive to be repaired to a data recovery lab unless you know how to terminal into the drive and repair the firmware with terminal commands

Thanks for the UFS explorer, I am downloading now and will give that a shot. I think I may be hosed though. The drive is speeding up and down and clicking.

It is a Barracude LP p/n 9TN154-510. Do you know if that model has f/w issues?

Thanks

Dennis in MA
12-04-2012, 07:48
IOMEGA and data loss. Now where have I seen those concepts associated before??? ;)

Zip drives were a terrible to begin with.

good idea but terrible

:rofl:

YES!

Supplanted by writable DVD, cheaper HD's, the internets and thumb drives.

Next time, get a NAS with 2 bays. Mirror those bad boys.

russoj429
12-04-2012, 09:14
Thanks for the UFS explorer, I am downloading now and will give that a shot. I think I may be hosed though. The drive is speeding up and down and clicking.

It is a Barracude LP p/n 9TN154-510. Do you know if that model has f/w issues?

Thanks

look for the model number, should be a ST number, somewhere around a barcode, near the SN number.

if i can get that number i can check my records to see if it is one that is affected

RenoF250
12-05-2012, 08:47
look for the model number, should be a ST number, somewhere around a barcode, near the SN number.

if i can get that number i can check my records to see if it is one that is affected

ST31000520AS

I think it is hosed. It just speeds up and slows down making dull clicking noises. I will probably try it plugged into my computer's SATA port but I think I am hosed.

cgwahl
12-05-2012, 10:30
You'll have to pay for it, but if the Linux idea does not work, a possible recovery solution might be to purchase a program called Spinrite.

I have not used it myself, but I have heard it's pretty good.

http://www.grc.com/spinrite.htm


EDIT: I see you posted it's starting to click. Probably best you don't use this.

Geko45
12-05-2012, 10:57
Go SSD and never have another hard drive crash again. Moving parts in a computer is so 20th century.

G29Reload
12-05-2012, 11:10
IOMEGA and data loss. Now where have I seen those concepts associated before??? ;)

I just had a year old seagate usb drive fail on me.

russoj429
12-05-2012, 11:14
You'll have to pay for it, but if the Linux idea does not work, a possible recovery solution might be to purchase a program called Spinrite.

I have not used it myself, but I have heard it's pretty good.

http://www.grc.com/spinrite.htm

do not use spinrite on a physically failing drive, it is the worst thing you can do.

the more software you run on a physically failing drive the more damage you can potentially cause.

russoj429
12-05-2012, 11:16
Go SSD and never have another hard drive crash again. Moving parts in a computer is so 20th century.

not true, just because you don't have moving parts inside a hard drive does not mean it will not fail.

SSD drives have electronics failures on the PCB level.

and also the flash chips that are sitting on the PCB can fail just like the flash chips in a USB flash drive can fail.

and when one of the flash chips fail it makes it extremely difficult to recover any data from.

russoj429
12-05-2012, 11:17
I just had a year old seagate usb drive fail on me.

if it fell over while it was powered on and the heads were moving across the platter, than most likely the heads have crashed into the platter leaving rings on the platter. this is called a head crash

RenoF250
12-05-2012, 11:35
not true, just because you don't have moving parts inside a hard drive does not mean it will not fail.

SSD drives have electronics failures on the PCB level.

and also the flash chips that are sitting on the PCB can fail just like the flash chips in a USB flash drive can fail.

and when one of the flash chips fail it makes it extremely difficult to recover any data from.

They not only can fail, they WILL fail. NAND memory used in SSDs wears out. The good thing is there is ECC etc to know when it is wearing out so the drive will just move that data to another section of flash but eventually it will fail. SMART will give you a good idea how much longer it has to live.

This is the first rotating drive I have had fail in a long time.

My current PC does have an SSD in it. It is faster but my hair did not catch fire or anything.

russoj429
12-05-2012, 11:46
ST31000520AS

I think it is hosed. It just speeds up and slows down making dull clicking noises. I will probably try it plugged into my computer's SATA port but I think I am hosed.

does the drive sound like a ball bearing is dropping inside after it starts to click?

if so than this is a good sign that the heads have failed in the drive and will need to be replaced in an attempt to get the data back. but not all drive rebuilds can get the data back, there could still be some damage on the platter that can cause the data to not be recovered no matter how many head replacements get performed on the drive

RenoF250
12-05-2012, 13:43
If I cannot get the data off without taking it apart I will probably try realigning the heads with the 45-70.

gwalchmai
12-05-2012, 14:08
I just had a year old seagate usb drive fail on me.They all fail. Some just take longer than others. Not just magnetic media, either. All of it fails.

In fact, so far the most reliable media we have found is stone. But its data density and access speed leave a lot to be desired. :supergrin:

russoj429
12-05-2012, 15:34
i wish i could check out both these drives that failed in this thread.

at least both posters would know if the data is completely gone or not. because software can only do so much, and like i said before if the drive is physically failing (clicking, grinding, no spin) than all software is going to do is cause more damage to the drives

but i don't think i am local to either of the two posters in this thread or i would say lets meet up.

IndyGunFreak
12-05-2012, 18:24
In fact, so far the most reliable media we have found is stone. But its data density and access speed leave a lot to be desired. :supergrin:

Plus it's not rewritable, which makes it almost useless.. :)

IGF

RenoF250
12-11-2012, 22:06
take the drive out of the enclosure, hook it to a machine running windows. you can hook it up using a USB adapter, or you can slave it with a SATA cable.

than run a program called UFS explorer on the drive. if the drive isn't physically damaged you should be able to see folder and file structure of the drive and extract it using UFS explorer.

now if the drive inside the NAS device is a seagate barracuda 7200.11 drive than it might be a firmware issue with the drive. if this is the case than you will have to send out the drive to be repaired to a data recovery lab unless you know how to terminal into the drive and repair the firmware with terminal commands

Thanks for pointing me at UFS. I appear to have gotten all of the pics off of the drive. Now I need to get a USB drive big enough to hold the rest of the stuff.

I think the drive may be okay but I will not likely trust it with anything.

djf
12-11-2012, 22:24
I haven't figured out why the hell people don't do two things.

1. Budget backups when they buy a computer

2. Go sign up for a Backblaze/Carbonite/Mozy account. It's the cheapest insurance ever.

djf
12-11-2012, 22:28
Go SSD and never have another hard drive crash again. Moving parts in a computer is so 20th century.


SSDs fail all the time. Many an SSD falls victim to firmware bugs since their firmware is quite complicated.

RenoF250
12-12-2012, 00:08
I haven't figured out why the hell people don't do two things.

1. Budget backups when they buy a computer

2. Go sign up for a Backblaze/Carbonite/Mozy account. It's the cheapest insurance ever.

Because it is $120/year for something I do not want on someone else's server that I can backup myself for less. I will probably spend that much on a 1TB USB3.0 drive and a BluRay Writer. If it manages to get destroyed after that it was meant to be destroyed.

russoj429
12-12-2012, 04:42
Thanks for pointing me at UFS. I appear to have gotten all of the pics off of the drive. Now I need to get a USB drive big enough to hold the rest of the stuff.

I think the drive may be okay but I will not likely trust it with anything.

Once a drive is starting to have issues than it is best not to trust the drive any further. Try to get the rest of your data off the drive and put it on a new drive.

But the best thing you could get is a RAID 1 device. Two drives inside the enclosure set up to mirror each other. So you actually write the same exact data to both drives at the same time. And if one of the drives fails you can always get the data from the second drive in the enclosure.

Sent from my Galaxy Nexus using Tapatalk 2

russoj429
12-12-2012, 04:46
Because it is $120/year for something I do not want on someone else's server that I can backup myself for less. I will probably spend that much on a 1TB USB3.0 drive and a BluRay Writer. If it manages to get destroyed after that it was meant to be destroyed.

I actually do use mozy for my home computer. I think I pay 5 bucks a month for it. But I am really considering getting me a nice RAID 5 synology NAS device with four 2 TB drives in it for my backups.

Sent from my Galaxy Nexus using Tapatalk 2

russoj429
12-12-2012, 04:48
SSDs fail all the time. Many an SSD falls victim to firmware bugs since their firmware is quite complicated.

This is very true. Just Google about the 8MB issue with Intel SSD drives.

Sent from my Galaxy Nexus using Tapatalk 2

RenoF250
12-13-2012, 22:50
So I ran a SMART check on the drive and this is what it says, does it look like imminent hardware failure or could this have been caused by a bad controller in the NAS? I want to know if this drive is worth using at all or if I should just toss it.

----------------------------------------------------------------------------
CrystalDiskInfo 5.1.1 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows XP Home Edition SP2 [5.1 Build 2600] (x86)
Date : 2012/12/13 21:47:05

-- Controller Map ----------------------------------------------------------
+ Standard Dual Channel PCI IDE Controller [ATA]
- Primary IDE Channel (0)
- Secondary IDE Channel (1)
+ Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920 [ATA]
+ Primary IDE Channel (0)
- HL-DT-ST BDDVDRW GGC-H20L
- OCZ-AGILITY4
+ Secondary IDE Channel (1)
- ST31000520AS
+ Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926 [ATA]
- Primary IDE Channel (0)
- Secondary IDE Channel (1)

-- Disk List ---------------------------------------------------------------
(1) ST31000520AS : 1000.2 GB [0/2/0, pd1] - st
(2) OCZ-AGILITY4 : 128.0 GB [1/5/0, pd1] - oz
(3) HGST HTS721010A9E630 : 1000.2 GB [2/X/X, sa1] (V=4971, P=1012)

----------------------------------------------------------------------------
(1) ST31000520AS
----------------------------------------------------------------------------
Model : ST31000520AS
Firmware : CC32
Serial Number : 6VX0A6G2
Disk Size : 1000.2 GB (8.4/137.4/1000.2)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5900 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 24287 hours
Power On Count : 92 count
Temparature : 20 C (68 F)
Health Status : Caution
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : C0C0h [ON]
AAM Level : FE00h [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 111 _88 __6 000002008F34 Read Error Rate
03 _95 _95 __0 000000000000 Spin-Up Time
04 100 100 _20 0000000000B8 Start/Stop Count
05 _93 _93 _36 00000000012A Reallocated Sectors Count
07 _81 _60 _30 00000989E7DE Seek Error Rate
09 _73 _73 __0 000000005EDF Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000005C Power Cycle Count
B7 100 100 __0 000000000000 Unknown
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 0000000004A6 Reported Uncorrectable Errors
BC 100 _98 __0 000000000061 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _80 _59 _45 0000140F0014 Airflow Temperature
C2 _20 _41 __0 000B00000014 Temperature
C3 _48 _12 __0 000002008F34 Hardware ECC recovered
C5 100 100 __0 00000000000F Current Pending Sector Count
C6 100 100 __0 00000000000F Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 E4CF00005FD2 Head Flying Hours
F1 100 253 __0 000020A7B1F1 Total LBAs Written
F2 100 253 __0 0000C4099108 Total LBAs Read