A.R.M.S Customer Service

[USMCsilver]

Has anyone here ever contacted these folks and gotten a reply? Just wondering because I've had bad luck recently.

I filled out their "online form" asking a technical question, but never got a reply.

Last night, I inquired about the two small screws that hold a spacer to a #22M68. I asked if I could purchase just those two screws because I didn't see any links to them on the site. I added a comment to the effect of, "Or, could this be a customer service issue and you guys just send me two new screws?"

We'll see how it turns out. However, like H&K, with all the military contract stuff they have, I think that they may have no room for the little man.

[Aaron S]

I did the online form thing once and didn't get a reply either. I called them and all of the sudden, a reply to my online request came back. The screws just looked like 10-32 flathead screws. I think I would look at Home Depot or something first if I needed more.

[G37 Commando]

Sterling,

I know Josh and Brian from ARMS

PM me what you need and your e-mail addy. I'll try to help you out.

[USMCsilver]

Well, I'll be......

G37, not too sure if you did the trick or not, but I just got a package from UPS.

Inside were the enclosed screws that I needed. Even better --

There's an A.R.M.S. marked blue LED keychain attachment.

Guess I gotta say one of two things: Either you, G37 know how to get crap done, or A.R.M.S. customer service rocks.

G37, lemme know if you helped here. If not, I want to drop them a "thank you" note on the site.

[G37 Commando]

ARMS customer service rocks!!!

I had nothing to do with this. You never gave me the details, so I thought you didn't want my help. Just curious, does the zero bill invoice have a name on it? If so, were you dealing with Josh or Brian?

Jay

[Dennis in MA]

I drive by the factory/office all the time. I'll drive by again tomorrow. Some day I gotta bang on the door.

No. Wait. They make stuff for AR's. I guess I'll politely knock. Maybe get the nickel tour or somethin. Heck, I'll wait for AOD to get back in-country and take him. They GOTTA help out a guy in teh service, right?