cannot delete file [Archive] - Glock Talk
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jboy434
05-29-2007, 18:26
i am trying to delete something but everytime i try it says bgshellext.dll: access denied. how can i delete this?
Washington,D.C.
05-29-2007, 18:48
Is it part of a program? The program might need to be uninstalled instead of deleting part of it.
Washington,D.C.
05-29-2007, 18:54
Looks like malware "BullGuard LTD" or BullGuard Software". Download and install Spybot

http://filehippo.com/download_spybot_search_destroy/
Washington,D.C.
05-29-2007, 18:59
Did you install a program from BullGuard or have it in your Programs folder?
Washington,D.C.
05-29-2007, 19:00
http://www.bullguard.com/support/tip_uninstall5.aspx
jboy434
05-29-2007, 19:03
yes it was from bullguard. is bullguard a bad program to use? what is a good antivirus? thanks for the help.
jboy434
05-29-2007, 19:04
yes it was from bullguard.i uninstalled it and everything but it still wont let me delete this single file. is bullguard a bad program to use? what is a good antivirus? thanks for the help.
Washington,D.C.
05-29-2007, 19:19
AVG is an excellent anti virus. It's one of the best right now.
Toyman
06-01-2007, 06:24
Originally posted by jboy434
yes it was from bullguard.i uninstalled it and everything but it still wont let me delete this single file. is bullguard a bad program to use? what is a good antivirus? thanks for the help.

The file is a shell extension, which means it's currently loaded in the shell (Explorer). You'll need to either delete it from a command line on startup or find and delete its registry entry so it doesn't load on a reboot.
IndyGunFreak
06-01-2007, 06:46
Originally posted by Toyman
The file is a shell extension, which means it's currently loaded in the shell (Explorer). You'll need to either delete it from a command line on startup or find and delete its registry entry so it doesn't load on a reboot.

How I miss windows.. ;)

Could he delete in Safe Mode?

IGF
GlockBY
06-05-2007, 10:21
Like with any malware - try the antiviruses and SpyBot first. If everything fails install this program:

http://www.download.com/Unlocker/3000-2248-10493998.html?part=dl-Unlocker&subj=uo&tag=button

Then right Click the file in question and go to "unlocker" tab.

It gives you options to unlock and delete that file.

Hope this helps!