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-   -   Shipping times (http://glocktalk.com/forums/showthread.php?t=1420411)

grizman 05-09-2012 17:47

Shipping times
 
Talon Grips having a problem right now? Ordered some end of last week and have not received a shipment confirmation yet. Just running behind maybe.

ashecht 05-10-2012 13:10

they come usps so I dont think you will get any kind of confirmation.

grizman 05-10-2012 16:33

I should have stated the E-mail they always send stating your order has shipped. Can't call either, goes straight to a no voicemail setup message.

texas 48 05-11-2012 19:53

Quote:

Originally Posted by grizman (Post 18947669)
Talon Grips having a problem right now? Ordered some end of last week and have not received a shipment conformation yet. Just running behind maybe.

having the same problem ordered 5/5 no response except takings my money and sending an invoice. emailed them yesterday. Faster you grow customer service starts to suck.

grizman 05-12-2012 18:06

Texas 48, you get a response back on your status?

texas 48 05-12-2012 18:18

Quote:

Originally Posted by grizman (Post 18959056)
Texas 48, you get a response back on your status?

NOTHING, NADA,ZIP. how about you

grizman 05-13-2012 06:07

Zero response either!

grizman 05-24-2012 08:33

Dear Talon Customer,

Friends and family appreciate your patience while we deal with the unexpected loss within Talon. We are doing our best to deal with our grief, while at the same time working to maintain the customer service and quality of product that Talon has always delivered. We are aware that you have an order pending and ask for your patience while we work through the changes. Our goal is to be filling outstanding orders within the next two weeks. We assure you that your product will be shipped, however, if the timing of this will not work, we will issue you a refund promptly. If you wish to receive a refund, please reply to this email with "REFUND" in the subject line and provide your name and invoice number in the body of the email.

Thank you in advance for your understanding.


Friends and Family of Talon


Rec'd this this morning.

whitebread 05-24-2012 09:12

I also got that email. Who died?

grizman 05-24-2012 09:23

Derik, the owner,founder and until now the sole operator of Talon Grips.

packinaglock 05-24-2012 17:03

Wow, God bless ya buddy RIP

whitebread 05-24-2012 19:02

Holy crap! I that is awful. My condolences

grizman 06-19-2012 17:06

Update.

Just rec'd an email from Talon stating my order from 5/5/12 shipped today.

grizman 06-23-2012 11:44

update 2
 
My grips arrived in today's mail. Same material and same cut pattern as all my previous ones. Talon is still GTG!

texas 48 06-23-2012 13:48

Got mine yesterday. Will be putting the rubber textured on my 29sf .

Sent from my PC36100 using Tapatalk 2


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