How To Replace Mouse Balls
I don't know how they wrote this with a straight face.
This was a real memo sent out by a computer
company (IBM) to its employees in all seriousness.
It went to all field engineers regarding a computer
peripheral problem. The author of this memo was
quite genuine. The engineers rolled on the floor!
Especially note the last couple of sentences.
To whom this may concern Re: Replacement of
If a mouse fails to operate or should it perform
erratically, it may need a ball replacement. Mouse
balls are now available as FRU (Field Replacement
Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted
by properly trained personnel. Before proceeding,
determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger
and harder than foreign balls. Ball removal procedures
differ depending upon the manufacturer of the mouse.
Foreign balls can be replaced using the pop off method.
Domestic balls are replaced by using the twist off
method.. Mouse balls are not usually static sensitive.
However, excessive handling can result in sudden
discharge. Upon completion of ball replacement, the
mouse may be used immediately. It is recommended
that each person have a pair of spare balls for
maintaining optimum customer satisfaction. Any
customer missing his balls should contact the local
personnel in charge of removing and replacing these
necessary items. Please keep in mind that a customer
without properly working balls is an unhappy customer.
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