Originally Posted by T. R. Graham
I make my living by manufacturing firearms and doing firearms customization.
The CUSTOMER is the entire reason why we are in business. They are not there to waste our time.
Some folks forget this.
Riflesmith, Elk River Tool & Die
Years ago, Mr. Graham used to live in my area and frequently had a table at the local gun shows. I always tried to go to his table and watch him work for awhile if he was at a show I attended--I've still never seen anyone who could detail strip a glock as fast as he did.
Not only is he obviously very good at what he does, he was always willing to answer questions politely and with a smile on his face, even when the person was clearly not going to buy anything and even when the question was one he'd clearly heard a million times since that morning.
It has to have been around 15 years since the last time I saw him at a gunshow, but that kind of attitude makes a lasting impression.