Originally Posted by fastbolt
Bear in mind that sometimes a firearm may be pushed to the front for what S&W considers an emergency when it comes to service/repair. This sort of thing is described in the back of the safety & instruction manual ...
"In the event of an emergency (repairs needed by law enforcement, an upcoming match or hunting trip), call 1-800-331-0852, ext. 2905 and ask for 911 Priority Repair Service. This allows you to speak with a Smith & Wesson representative. Immediately upon receipt, your firearm will be assigned to a gunsmith."
I have no issue with that. My issue - same as I have with any other service from gun repair to pizza delivery - is that you should provide the service within the time that YOU quote. I can't stand that crap. If it takes 4-5 weeks, tell me it takes 4-5 weeks. Don't tell me 2-3 and then hope for the best.
"Fast is fine. But accuracy is final."
"He'd look better with lividity" - BlueIron
Black Rifle Club - RRA-PSG
S&W Club - 22227
Last edited by volsbear; 04-12-2010 at 10:34..