Dear Talon Customer,
Friends and family appreciate your patience while we deal with the unexpected loss within Talon. We are doing our best to deal with our grief, while at the same time working to maintain the customer service and quality of product that Talon has always delivered. We are aware that you have an order pending and ask for your patience while we work through the changes. Our goal is to be filling outstanding orders within the next two weeks. We assure you that your product will be shipped, however, if the timing of this will not work, we will issue you a refund promptly. If you wish to receive a refund, please reply to this email with "REFUND" in the subject line and provide your name and invoice number in the body of the email.
Thank you in advance for your understanding.
Friends and Family of Talon
Rec'd this this morning.