Another poster backed up my findings. The CU said they would check with their operations dept further. I thanked them for keeping an open dialogue on the subject and told them I understand that change doesn't happen overnight, but that it might never happen if we don't ask questions now and then.
I've been a member there since 05, but just got my ccw in Jan, so it wasn't really something I noticed before. My business with them is complete in a couple months. I'll wait till then to make any decisions.