Originally Posted by pesticidal
Even if the brochures have to be paid for by the dealer, (rarely), if they're out on an unpriced rack, it is assumed that they're there for informational service, and should be considered a cost of doing business.
I agree completely. Iif they don't have a price on them they are presumed free, but the shop owner in question made a big production about his having paid for the brochures. Of course it was done specifically to embarrass the customer but what can you do in that situation other than offer to pay for the brochure or meekly put it back.