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Old 01-28-2013, 12:44   #29
concretefuzzynuts
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Join Date: Dec 2011
Location: PNW
Posts: 6,289
I have gone to the manager of stores in person to speak with them. It is easy to read a letter halfway thru and just throw it away but harder to ignore a customer they've seen before talking face to face. I got an AT&T store and a SunTrust Bank to change their policies by doing this.
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