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Old 01-06-2013, 08:27   #241
2-8 Marine
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Originally Posted by JuneyBooney View Post
Most people expect you to buy something when taking brochures which are not all "free". Some are free but others are sent at a cost to the dealers.
Excuse me, but I believe brochures free or not, are put there to advertise the products a specific company has available for purchase. People are expected to take them home and browse through them at their leisure possibly buying something from the brochure at a later date. I've never heard of any business requiring me to purchase something before I could take a free brochure. Of course, if the owner had to pay for the brochure I can understand a nominal fee being charged. I've browsed hundreds of establishments without making a purchase and freely taken brochures where available and have never been rudely insulted or intentionaly embarrassed for doing so.
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Old 01-06-2013, 08:35   #242
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Quote:
Originally Posted by 2-8 Marine View Post
Excuse me, but I believe brochures free or not, are put there to advertise the products a specific company has available for purchase. People are expected to take them home and browse through them at their leisure possibly buying something from the brochure at a later date. I've never heard of any business requiring me to purchase something before I could take a free brochure. Of course, if the owner had to pay for the brochure I can understand a nominal fee being charged. I've browsed hundreds of establishments without making a purchase and freely taken brochures where available and have never been rudely insulted or intentionaly embarrassed for doing so.
Even if the brochures have to be paid for by the dealer, (rarely), if they're out on an unpriced rack, it is assumed that they're there for informational service, and should be considered a cost of doing business.
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Old 01-06-2013, 09:05   #243
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Even if the brochures have to be paid for by the dealer, (rarely), if they're out on an unpriced rack, it is assumed that they're there for informational service, and should be considered a cost of doing business.
I agree completely. Iif they don't have a price on them they are presumed free, but the shop owner in question made a big production about his having paid for the brochures. Of course it was done specifically to embarrass the customer but what can you do in that situation other than offer to pay for the brochure or meekly put it back.
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Old 05-06-2013, 19:35   #244
electricmo
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I had a similar experience at EDI in Nixa with Steve. I frequented his shot for a couple of months buying ammo and a rifle scope before having him order me a Kimber. He said to keep checking back with him as he had no idea when it might arrive. He had very little selection on the shelf and told me 1911's were very hard to come by at the time. I kept checking back with him off and on for 7 months. I even told him to take my phone # and call me when it came in early on in my wait. He flat told me he didn't want my # just keep checking. It finally came in and I continued buying ammo off and on. The Kimber was a gift to my Dad by the way. After seeing the Kimber I decided to buy a 1911 for myself but not from Steve. Anyway I decided to buy a holster for it and took it in to EDI to see if he had a holster that I liked. I asked the man to help me out with what he had on the wall as it was a mess and he sees the pistol, looked at it and said he deals in that brand and he knew I didn't buy it from him so get the hell out of my shop. I was flabergasted as I did regular business in there. Nontheless I have never returned. By the way I have seen him treat others with the very attitudes spoke of earlier here. He knows his business but is a first rate tool
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Old 05-07-2013, 15:04   #245
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Although I have entered many gun shops that are operated by perfectly normal people who actually have manners, what I find typical are the exact same attitudes you encountered.. the same goes for shops that sell high performance car parts. There is only one gun shop that I currently buy from and its 50 miles from me. They don't treat me special, they simply do their jobs like normal human beings. I probably pass 6 or 7 shops to get there.
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