NEW SCAM ALERT Sent to me via Lifelock.com
Type: Fake Antivirus Software
Method of Delivery: Pop-up Windows
Primary Region Effected: All Regions (National)
Source: Scam Busters (scambusters.org) http://www.scambusters.org/fakeantivirus.html
Scam Characteristics: In one of their latest tactics, scammers are attempting to create confusion among computer users by taking advantage of the growing need for antivirus protection.
While surfing the web, you may receive a virus alert in the form of a browser pop-up window stating "Your Computer Has Been Infected!" or some variation of this message. This phony notification is intended to scare you into purchasing or downloading software that supposedly fights viruses, spyware, and malware. However, the fake software does not work and actually infects your computer with the same dangerous programs it claims to protect you from.
The fake virus pop-ups closely resemble legitimate and well-known brands by using similar logos, colors, and graphics. It is extremely important that you do not click on these fake advertisements. See below for more information on how you can reduce your risk of accidentally infecting your computer.
Note: A pop-up is a browser window that suddenly appears when you access certain websites. While most are simple advertisements, some are clever attempts to get you to download viruses and malware. A fake antivirus pop-up window may vary in appearance, but will often mimic the look of popular and well-known brands.
The following are steps you can take to help avoid becoming a victim of this scam:
1. If a virus alert pop-up appears on your screen, and you know you don't have that brand of antivirus, do not click on it, do NOT use your mouse to eliminate or scan for viruses, and do NOT use your mouse to close the window. Instead, hit control + alt + delete to view a list of programs currently running. Delete the offending alert from the list of running programs.
2. Download antivirus from trusted sources only. If you are unsure, LifeLock encourages you to research antivirus programs to help ensure their legitimacy.
3. Do NOT click on any pop-ups that advertise antivirus or anti-spyware software, even if it appears to be from a well-known brand such as Norton, Grisoft AVG, and McAfee. Scammers often try to closely resemble a trusted source.
4. If you do not currently have antivirus protection for your PC, LifeLock recommends protecting your PC with the award-winning Norton 360. Take advantage of a special members-only discount by visiting http://norton.lifelock.com/360
PLEASE NOTE: LifeLock will never call you to ask for personal information. We may call to notify you of an alert and ask you to authenticate yourself by confirming your date of birth or the last four digits of your Social Security number, for example. For your protection, if we need to collect information, we will always ask you to contact us at 1-800-LifeLock (1-800-543-3562) or provide your information via your 'myLifeLock' account management page on www.lifelock.com
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