Glock Talk
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08-11-2010, 14:51
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#1
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Senior Member
Join Date: Jun 2005
Location: Tejas
Posts: 7,912
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Customer Service? You Bet :)
OK so today I get this email from George at MI Gunslingers:
" Hi Brandon,
I received your CQB Elite today. Looks sweet!
Gunslingers order# XXXXXX Wilson order# XXXXXX
Wilson CQB Elite
.45ACP
Armor-Tuff Black Slide Over Grey Frame
Tactical Boot Rear Sight
Gold Bead Front Sight
Checker Underneath Trigger Guard
Bullet Proof Package w/ Tactical Safety
Black G10 Starburst Pattern Grips
Extreme Dehorn for carry
No front cocking serrations
Total delivered price: $2840.00
Balance Due: $ 300.00 "
As you can see I still owe $300 on the gun. I email George back and tell him I will send the $300 out today via money order and ask him if he can send a pic for me to drool over. This is the only info exchanged between us and then I receive this email from George about 1 hour latter:
"Brandon,
I would have loved to send you a few pics but I already packaged up and shipped the gun to you. It will arrive on Friday by 3:00pm. The USPS Express Mail tracking number is XXXXXXXXXXXX. I wanted to make sure you had your new toy for the weekend. I will let you know when your final check arrives.
Have fun!
George"
The man sent me the gun without receiving the last payment of $300 just so I could have it before the weekend  He had my FFL on file from my last Wilson he sent me so he sent this one as a nice little surprise for me. Now that is customer service indeed 
Just wanted to share a story of excellent customer service as we all too often only hear the bad on internet forums. Well that and I wanted to rub it in that I will be shooting a new Wilson this weekend 
Lots of great 1911s and lots of great dealers, I know there are many great dealers outside of George on this very forum as well. Ain't America great.
Last edited by Ruggles; 08-11-2010 at 15:17..
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08-11-2010, 15:26
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#2
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Senior Member
Join Date: Jan 2008
Location: North Dakota / Florida
Posts: 5,939
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Very cool indeed and pictures are a must. 
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08-11-2010, 15:35
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#3
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Senior Member
Join Date: Jun 2005
Location: Tejas
Posts: 7,912
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Quote:
Originally Posted by Tactical black
Very cool indeed and pictures are a must. |
I am going to post pics here of course and at the High Road...oh wait I was banned from there cause I am Troll 
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08-11-2010, 15:46
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#4
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Senior Member
Join Date: Sep 2004
Location: PA
Posts: 77,926
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That's awesome!
Looking forward to the pics.
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08-11-2010, 15:48
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#5
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Senior Member
Join Date: Jan 2008
Location: North Dakota / Florida
Posts: 5,939
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Quote:
Originally Posted by Ruggles
I am going to post pics here of course and at the High Road...oh wait I was banned from there cause I am Troll |
I think we're all trolls there
I can't figure out what I did too be a troll oh well. 
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08-11-2010, 15:52
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#6
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Senior Member
Join Date: Jun 2005
Location: Tejas
Posts: 7,912
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Quote:
Originally Posted by Tactical black
I think we're all trolls there
I can't figure out what I did too be a troll oh well. |
It's Bac's fault, he is a bad influence
On a serious note.....now that I have that paid out it is time for a new 1911. Pretty much narrowed it down to:
1. Wilson Classic
2. Nighthawk Dominator
Now lets say each of these are laying on a table and you can pick one up and leave with it, which one do you choose all things being equal? I am leaning towards the Nighthawk just because I have a Brown and now two Wilsons so I want to mix it up a little. I am also drawn to the Wilson due to the fact I can get it in .38 Super Ahhhh what to do what to do......
Last edited by Ruggles; 08-11-2010 at 16:08..
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08-11-2010, 15:56
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#7
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Senior Member
Join Date: Sep 2004
Location: PA
Posts: 77,926
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Quote:
Originally Posted by Ruggles
I am going to post pics here of course and at the High Road...oh wait I was banned from there cause I am Troll |
I'm a fellow troll.
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08-11-2010, 15:57
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#8
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Senior Member
Join Date: Sep 2004
Location: PA
Posts: 77,926
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Quote:
Originally Posted by Ruggles
It's Bac's fault, he is a bad influence |
I know, they didn't take to kindly to my little Glocktalk meet over there.
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08-11-2010, 16:24
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#9
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Senior Member
Join Date: Jun 2001
Location: Don't Mess with Texas
Posts: 3,822
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Quote:
Originally Posted by Ruggles
It's Bac's fault, he is a bad influence
On a serious note.....now that I have that paid out it is time for a new 1911. Pretty much narrowed it down to:
1. Wilson Classic
2. Nighthawk Dominator
Now lets say each of these are laying on a table and you can pick one up and leave with it, which one do you choose all things being equal? I am leaning towards the Nighthawk just because I have a Brown and now two Wilsons so I want to mix it up a little. I am also drawn to the Wilson due to the fact I can get it in .38 Super Ahhhh what to do what to do...... |
Can you order the Nighthawk without the big bird on the slide? 
It does sound like you could stand to diversify a bit more. 
__________________
Nobody has the right to never be offended!
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08-11-2010, 17:56
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#10
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><><><><><
Join Date: Dec 2003
Location: NE Ohio
Posts: 10,697
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Just another example of how awesome George is to deal with. Keep hearing this over and over and over. Glad to hear and congrats on a sweet pistola.
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08-11-2010, 18:09
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#11
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Senior Member
Join Date: Mar 2009
Location: Houma, LA
Posts: 1,670
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Sounds very fitting for a Wilson order as Wilson Combat is the same way to deal with. They even answer the phone like you are old friends, and are more than happy to help people.
It's nice to hear this kind of thing in the midst of the crap Gun Shop FKA's throw around.
Thanks for letting us know about a great company, and when you have her, we'd all appreciate pics to drool over! Congrats!
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Beretta Club Member #1, Tactical Shotgun Club #1884,
1911 Owners Group #1884 (pending), Sig Club #1884, Florida Glocker #1884, GTDS Life Member
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08-11-2010, 20:01
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#12
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JAFO
Join Date: Feb 2001
Location: NY
Posts: 9,038
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Great story Brandon, look forward to some pics.
__________________
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08-11-2010, 20:08
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#13
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Senior Member
Join Date: Apr 2006
Location: USA
Posts: 5,271
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Um I'm drooling over those specs. Pics are a must.
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08-11-2010, 20:10
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#14
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Senior Member
Join Date: Sep 2004
Location: PA
Posts: 77,926
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Quote:
Originally Posted by itstime
Um I'm drooling over those specs. Pics are a must.
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08-11-2010, 20:21
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#15
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Beretta 92 Nut!
Join Date: May 2010
Location: Hockey City, Texas
Posts: 2,102
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I dealt with George for my Custom Operator - he is very friendly and will answer endless questions. I asked him a lot of stuff before I had decided what to order.
Also, I had some pretty severe health problems earlier this year. I have since recovered, but in the midst of all that, I asked to cancel my order for my 2nd Custom Springfield. He got me my 30% deposit back from Springfield.
GREAT guy to deal with!
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08-11-2010, 20:26
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#16
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Senior Member
Join Date: Jun 2005
Location: Tejas
Posts: 7,912
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Quote:
Originally Posted by Shipwreck-The-Sequel
I dealt with George for my Custom Operator - he is very friendly and will answer endless questions. I asked him a lot of stuff before I had decided what to order.
Also, I had some pretty severe health problems earlier this year. I have since recovered, but in the midst of all that, I asked to cancel my order for my 2nd Custom Springfield. He got me my 30% deposit back from Springfield.
GREAT guy to deal with!
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Glad to hear you are doing better, we shared some time on the FN forums talking PS90 a couple of years ago. Yeah George is a great guy no doubt. This is my third 1911 from him and he has been very accommodating each time.
Pics will be posted this weekend for sure
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08-11-2010, 20:41
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#17
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Deals in Facts
Join Date: Jan 2007
Location: Depends on where I am.
Posts: 17,804
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.
Since I was hidining under the troll bridge, I can still post pics.
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08-11-2010, 21:50
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#18
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Registered User
Join Date: Jan 2010
Posts: 10
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george is a great guy, I got my brown from him. He never got tired of my is is here yet e-mails lol
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08-11-2010, 22:15
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#19
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Gun lover.
Join Date: Jun 2008
Location: NW Ark.
Posts: 16,996
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Quote:
Originally Posted by itstime
Um I'm drooling over those specs. Pics are a must.
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Ditto and congrats! Sounds like it's gonna be a really badass gun. Can't wait to see some pics.
__________________
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Gen 2: G19
Gen 4: G17,G22
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NRA Life Member. www.1911addicts.com
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08-11-2010, 23:06
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#20
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Senior Member
Join Date: Sep 2008
Location: Somewhere in the air.
Posts: 4,649
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One more thumbs up for George and Gunslingers - I bought my last Brown from him and he's a real gentleman.
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08-11-2010, 23:12
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#21
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Senior Member
Join Date: Sep 2004
Location: PA
Posts: 77,926
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Quote:
Originally Posted by Cobra64
.
Since I was hidining under the troll bridge, I can still post pics.
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