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Old 05-01-2013, 20:04   #1
shotgunred
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dillon's classical music

I was treated to 42 min and 11 seconds of music by Dillon today. I sure am glad cell phone long distance is free. In the end I payed $12 shipping for less than $4.00 worth of parts.

The upside is I will be able to reload 223 next week.
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Old 05-01-2013, 20:10   #2
bush pilot
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LOL, I was on hold tonight for 53 minutes for a simple question. I'll take classical music over god awful country music any day of the week.
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Old 05-01-2013, 20:23   #3
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It's good to be the king.
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Old 05-01-2013, 20:23   #4
Colorado4Wheel
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I like blues. No one plays blues on the phone.
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Old 05-01-2013, 20:48   #5
KSUGLocker
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So far I've resisted the urge to call them about the dies I backordered from 2/6/13. The strong mount I ordered in early March has already arrived.
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Old 05-01-2013, 20:59   #6
PCJim
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I waited over 55 minutes yesterday morning, placing the call 15 minutes after they opened at 7am. Two prior calls at 7am sharp MT were still on the night message. It was worth the wait though, as the order is now in.

One just has to admire the business that Dillon has. An international customer base, exceptional equipment, and customer service that every company should look up to. when I called today to add an alignment tool to the order, there were 26 calls in the queue.
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Old 05-02-2013, 18:56   #7
Glock 1
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What I like about them is when they do finally answer they are not asses that just want to get you off the phone. They answer questions and then offer information that I did not even call about but wanted to know.

Dillon is good folks.
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Old 05-02-2013, 19:14   #8
G21H30
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Forty Three minutes last Friday for die parts and primer tube tips. Parts arrived today (6 days total) and I was only charged for the die parts.
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Old 05-02-2013, 20:18   #9
shotgunred
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I certainly don't mind them charging for consumables like primer punches. By why does it cost three times as much for shipping and handling as the part?
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Old 05-02-2013, 20:53   #10
bush pilot
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Quote:
Originally Posted by shotgunred View Post
I certainly don't mind them charging for consumables like primer punches. By why does it cost three times as much for shipping and handling as the part?
Tell them it broke, they'll ship it free
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Old 05-03-2013, 19:24   #11
shotgunred
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It did. But they do not warranty primer punches.
Can't say I blame them either.
I wish they had my caliber conversions in stock.
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