[nochromeguns]

I signed up for a class at the indoor range here in Reno, Jan 27. The first available Saturday class was supposed to be last Saturday, March 2. Unfortunately the class was cancelled due to a sick instructor. When we went down to reschedule I was told the next available class was April 20. My brother and I wanted to get a refund and go elsewhere as there are sooner classes available through multiple instructors however the range doesnt give refunds on classes. Since we have already paid we asked to be put in the first class available. We were told April 20 again. I am not really happy with the customer service at this range. Since they cancelled the class I feel I am entitled to a refund to shop elsewhere. If you take into account the 120 day wait for the actual permit, I wont get it until October. Is 7 months the average wait now?

[GLOCK19FTW]

I'm in SC, so this is probably going to be different.

There was no wait here.

I signed up for the class at my LGS (local gun shop)

I paid for the class at the LGS.

They gave me the date for the next class, which was about 2 weeks away.

Our instructor wasn't sick, he made the date - so I can't say how the refund process WOULD have went.

However I do agree - you should be granted a refund if you request it because they delayed the class.

Best advice I could give is to pursue your refund (if you paid via CC, file a chargeback) and then find a different instructor with an earlier class.

As for how long to wait after passing the class & mailing in your packet - in SC it's 90 days. You mentioned 120 days, which sucks... lol sorry to hear man..

But nothing you can do about that part.

If I were you, I would find a different (RELIABLE and INFORMED) instructor, sign up with them, and then keep on pursuing your refund via the 1st one.

Just let them know, you're already signed up for a different one, and you are not required to take two classes.

It isn't your fault the instructor skipped out, and you shouldn't be punished for their tardiness.

The way I see it, you have paid for a service that you have yet to receive - so there is no reason why you should NOT be granted a refund.

Simple as that IMO.

[Lee-online]

That sucks! If you payed by CC then call and do a chargeback.

[nochromeguns]

On a side note, my brother works closely with Reno PD. He was told by an officer that Washoe County isn't taking the certifications from that CCW class, as it's inadequate. We haven't been able to verify this through Washoe County however when we asked that question at the range this was the managers response verbatim..
"That is not true. The woman processing the permits has overstepped her authority and we have a lawyer working on it"

I dont live in Washoe County and have verified that my county is still accepting their certifications. I do wonder about the quality of the class however. Unfortunately I paid in cash.

[GLOCK19FTW]

"paid in cash"

Ouch.. well, worst case scenario, if you can't wait that long (which I for one, wouldn't blame you for) you just sign up for an earlier class (this time by CC, I hope.. lol) and take the original $ lost as a lesson learned.

Sorry again man.. Hope all works out for you.

[Lee-online]

Demand a refund and threaten to take them to small claims court. If they wont give the refund follow through with the claim. I don't know how much the class cost or if its worth your time but i would do it on principle alone.

[MarkAD]

Sucks to be you guys. I walked into the sheriff;s office, finerprinted, 65 buxks and about 2 weeks later had my CPL. Renewing took me 14 minutes.

[HerrGlock]

Back when I had to get a CCW, I walked into the Sheriff's office, filled out the form, paid my $10, waited 45 minutes for the background check (same as buying a firearm check) and walked out with a CCW permit. No training, no prints, no picture.

Must suck to have to have a class to exercise a right. Y'all need to work to eliminate that restriction.