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Old 07-12-2004, 19:11   #1
USMCsilver
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Proxy Help

Hey, how do I figure out my proxy info? I am trying to install Norton '04 Pro and am having trouble connecting w/ the server for the download.

I would like to know how to find the server info and the port.

Thanks!
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Old 07-13-2004, 13:10   #2
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Oh, come on -- this should be an easy question!

Please oh please someone help me out on this one.

Thanks!
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Old 07-13-2004, 13:58   #3
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You could try running a packet capture tool like ethereal while trying to connect this may give you some clues.
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Old 07-13-2004, 14:14   #4
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Can you connect with any program?

What are the proxy settings on that program?

DanH
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Old 07-13-2004, 14:23   #5
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Quote:
Originally posted by HerrGlock
Can you connect with any program?

What are the proxy settings on that program?

DanH
I can surf the web normally just fine. Here is the e-mail I sent Symantec:

I cannot download the 2nd copy of my software. The initial download to my desktop went fine, but on my laptop, I am having trouble. I can browse the web just fine on my laptop, but when trying to download the program, I get the following error: 'Error occured communicating with server! Please ensure you have an active internet connection and your proxy settings, (if any) are correctly specified.'
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Old 07-14-2004, 15:20   #6
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ask you ISP or systems admin, they will tell you.
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Old 07-14-2004, 15:35   #7
BLiTzNicK
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If you are doing this from work, try opening IE and:

Tools
Internet Options
Connections
Lan Settings

If you are accessing the site from home, on a connection that you are paying for, I'd be ticked!
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