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Old 07-15-2004, 13:44   #1
alphacat
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Error Message, sp1a updates

Hi, When I try to download sp1a updates for XP Pro I get an error message telling me my key code is no good. That this disk might be a bootleg disk or have other problems.

Just after I got this software I broke the disk case and replaced it with a new one. On the new case I put a label sticker and wrote the 25 diget key code on it and now I guess I wrote down the wrong letters/numbers and when I try to reinstall the XP Pro in my PC, after my dumbbutt move that formated my hd, I can't download the sp1a updates......

Can this disk be saved or do I need to buy another new one??

Help!

edited; this is the message I get from Microsoft.

The Product Key used to install Windows is invalid. Please contact your system administrator or retailer immediately to obtain a valid Priduct Key. You may also contact Microsoft Corporation's Anti-Piracy Team by emailing piracy@microsoft.com if you think you have purchased pirated Microsoft software. Please be assured that any personal information you send to the Microsoft Anti-Piracy Team will be kept in strict confidence

Last edited by alphacat; 07-15-2004 at 14:34..
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Old 07-15-2004, 15:46   #2
NetNinja
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I had a problem with registering XP home edition and found out that the letters were case sensitive. Go Figure.

So if you can't register your software you will have to use other means. (Don't ask)

Or call up Microshaft and plead your case.
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Old 07-15-2004, 16:48   #3
gudel
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Quote:
Just after I got this software I broke the disk case and replaced it with a new one.


call them up and ask for the lost key.
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Old 07-15-2004, 20:34   #4
alphacat
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I give up!

;U
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Old 07-15-2004, 20:39   #5
berniew
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Quote:
Originally posted by gudel


call them up and ask for the lost key.
At least contact them, unless you knowingly d/led / copied a pirated copy
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Old 07-15-2004, 20:41   #6
alphacat
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I'll call them but, I'm not counting on any help from them...
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Old 07-16-2004, 19:04   #7
alphacat
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MS doesn't want to help me with this problem. They said I should contact my supplier...................................

I didn't know I had a supplier?

I have a XP Home disk that came with this PC, I guess I'll put that back in...



;E
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Old 07-16-2004, 19:32   #8
berniew
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Is this a brand name box? If so call them


Quote:
Originally posted by topcat1
MS doesn't want to help me with this problem. They said I should contact my supplier...................................

I didn't know I had a supplier?

I have a XP Home disk that came with this PC, I guess I'll put that back in...



;E
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Old 07-17-2004, 16:09   #9
alphacat
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I got ahold of the guy I got the XP Pro disk form and he tells me

"Oh yea, that's a bootleg disk. Didn't I tell you that when I gave it to you?"

So I guess it's back to the XP Home disk....

I just love downloading all of this new stuff....






;E
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