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Old 12-24-2004, 12:25   #1
goatranch
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CD drive quite working

I have a Dell Dimension 2400 that is 3 months shy of 1 year old. Windows XP Home. It's great but my CD drive quit playing any music CD's. I can't even install new software now. WTF is going on????:(

Can anyone shed some light on this. Be gentle. I'm not Bill Gates but I know my way around. Thanks.
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Old 12-24-2004, 13:32   #2
fastvfr
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Several of my clients with low-end OEM PC's have had this happen. HP seems to have the worst problems with their cheap-drive-failure thing...but Dell and EMachines are a close second.

Go for an RMA replacement, or replace the drive yourself. I recommend using their warranty service only for those in the most cash-strapped situations, since you'll only get another copy of that made-by-the-lowest-bidder CD drive.

That is, of course, the reason that 2400's and their ilk don't cost more.

If you can afford it, and if anyone at your place would be angry about the failure of that hard drive (and resultant loss of data), I strongly suggest you replace that one with a Seagate or Maxtor HDD of larger capacity, then copying the old files over to the new drive.

Good luck!
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Old 12-25-2004, 02:00   #3
Titus
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My drives recently seemed to be cutting out, and it apparently had to do with this:
http://support.microsoft.com/default...b;EN-US;315350
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Old 12-25-2004, 16:26   #4
goatranch
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I don't think I have Roxio but not sure. One day it played music CD's fine, the next time I tryed..........Nothing!!!! It trys to start but nothing. No error message at all. Tryed to toubleshoot with Window's Support site. What a boner that was. Checked for updated drivers. Nothing better than what I had.

How difficult is it to replace the drive and where do I get one? How much for a decent one???;Q
Thanks you guys.
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Old 12-25-2004, 20:19   #5
fastvfr
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I got a 56X CD-ROM for $29.

My CD-RW/DVD-ROM cost $79, but that came with Nero 6 Express burning software.

The swap is a snap. Figuring out how the case comes apart is sometimes interesting until you get the hang of it, though!!

Just make the new one's jumpers in the rear identical to the ones on the failed drive, and hook/bolt it up the same way. It should work just fine.
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