Here's a great site that has a discussion group in a similar format as GlockTalk...
It's called Ipodgarage. http://www.ipodgarage.com/phpBB2/
When you first plug in the ipod to your granddaughter's computer, you'll probably have to register it and give it a name. It will ask for the serial number that is stamped on the chrome side. Get out your magnifying glass!! It's tough to read that bugger.
As for a name, call it "Amy's Ipod" or whatever her name is....it will then pick up the songs that are already listed in Itunes.
After that, put CD's into the drive, and it will automatically load them into itunes. Make sure the puter is online, so it will also automatically load all the track titles and album titles. There is also a provision for classifying what "Genre" the music goes into.
Have fun!! You'll be amazed at the results!!