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08-24-2006, 17:49
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#1
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Question re: Problem with Mozilla Firefox
I'm having a problem with Mozilla Firefox. After about five to ten minutes of use, it freezes and I get a not on the top line (Header ?) that shows that it not responding.
Next I get the Windows box asking if I want to send an error report, which I did send. When I looked at the "More Details" section, Windows said it was a Mozilla Firefox problem with a link to Mozilla. I followed the link and downloaded and installed Mozilla Firefox 1.05.06, which I already had on the computer.
After doing this twice and having the same problem, I un-installed Mozilla Firefox and then re-installed it. I'm still having the same problem.
Are any of you folks having the same problem? How did you fix it?
Please remember that I know very little about these "devil's devices" but I can follow instructions that tell me were to click and what not to click.
Thanks for your time.
John
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');
document.write(' ');
};
//-->
08-24-2006, 18:16
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#3
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Washington,D.C.,
Thanks for the quick reply.
I failed to mention that I ran CCleaner, twice, did a disc clean-up, and am running a defragment now.
I'll try the Java update next.
Thank you,
John
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08-24-2006, 18:19
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#4
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Senior Member
Join Date: Oct 2003
Location: Woestyn Kusdorp
Posts: 14,180
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I find it best to uninstall Java and do a clean install of the new version instead of updating.
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08-24-2006, 18:20
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#5
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Washington,D.C.,
Ok. I'll try that. I started to follow your Java suggestion and it frozze up again.
John
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08-24-2006, 18:26
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#7
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Washington,D.C.,
Should I un-install all Java items or just certain sections?
John
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08-24-2006, 18:27
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#8
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Senior Member
Join Date: Oct 2003
Location: Woestyn Kusdorp
Posts: 14,180
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When you unistall or install software don't run Ccleaner until you restart the PC.
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08-24-2006, 18:33
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#9
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Senior Member
Join Date: Oct 2003
Location: Woestyn Kusdorp
Posts: 14,180
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Quote:
Originally posted by JCM298
Washington,D.C.,
Should I un-install all Java items or just certain sections?
John
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Uninstall all Java items.
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08-24-2006, 19:08
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#10
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Washington,D.C.,
OK, Thanks.
John
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08-24-2006, 20:58
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#11
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Senior Member
Join Date: Dec 2002
Location: Tucson, AZ
Posts: 925
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Washington,D.C.,
I followed your instructions and now everything seems to be OK.
Thanks for your help.
John
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