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Old 05-29-2007, 18:26   #1
jboy434
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cannot delete file

i am trying to delete something but everytime i try it says bgshellext.dll: access denied. how can i delete this?
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Old 05-29-2007, 18:48   #2
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Is it part of a program? The program might need to be uninstalled instead of deleting part of it.
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Old 05-29-2007, 18:54   #3
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Looks like malware "BullGuard LTD" or BullGuard Software". Download and install Spybot

http://filehippo.com/download_spybot_search_destroy/
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Old 05-29-2007, 18:59   #4
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Did you install a program from BullGuard or have it in your Programs folder?
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Old 05-29-2007, 19:00   #5
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http://www.bullguard.com/support/tip_uninstall5.aspx
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Old 05-29-2007, 19:03   #6
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yes it was from bullguard. is bullguard a bad program to use? what is a good antivirus? thanks for the help.
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Old 05-29-2007, 19:04   #7
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yes it was from bullguard.i uninstalled it and everything but it still wont let me delete this single file. is bullguard a bad program to use? what is a good antivirus? thanks for the help.
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Old 05-29-2007, 19:19   #8
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AVG is an excellent anti virus. It's one of the best right now.
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Old 06-01-2007, 06:24   #9
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Quote:
Originally posted by jboy434
yes it was from bullguard.i uninstalled it and everything but it still wont let me delete this single file. is bullguard a bad program to use? what is a good antivirus? thanks for the help.
The file is a shell extension, which means it's currently loaded in the shell (Explorer). You'll need to either delete it from a command line on startup or find and delete its registry entry so it doesn't load on a reboot.
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Old 06-01-2007, 06:46   #10
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Quote:
Originally posted by Toyman
The file is a shell extension, which means it's currently loaded in the shell (Explorer). You'll need to either delete it from a command line on startup or find and delete its registry entry so it doesn't load on a reboot.
How I miss windows..

Could he delete in Safe Mode?

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Old 06-05-2007, 10:21   #11
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Like with any malware - try the antiviruses and SpyBot first. If everything fails install this program:

http://www.download.com/Unlocker/300...=uo&tag=button

Then right Click the file in question and go to "unlocker" tab.

It gives you options to unlock and delete that file.

Hope this helps!
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