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Old 05-28-2009, 01:56   #151
dixie_normus
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I haven't seen him in 25 years

Yeah, I had a run-in with this guy about 25 years ago when I was in high school. It seemed to be another boring Friday night, with five teens in a Toyota, with a 1.2 liter motor and two cartons of eggs. So what do you think happened when the first car we saw got pelted with eggs? Well lets just say Steve and his Volvo turned around and was closing fast. We knew him from the convenience store where he worked; yeah, he had the same attitude at that place too. So we tucked our tails between our legs taking side streets to trying lose him, when we all heard POP POP, "OH SHOT! HE'S SHOOTING AT US!" We were speeding, hoping to see one of Springfield's finest, they are never around when you want them. So were going East on Battlefield, jump a curb into Freemont Center. "GO FASTER! HE'S CATCHING UP!" We were doing 40 mph in the parking lot as he pulls up beside us, pointing his firearm at us at the same time. The driver slams on the brakes, grr-rrinds the little Toyota's manual transmission into reverse, but not before Steve got out of his Volvo reaching inside the drivers window. Now we have a rider with one hand on the steering wheel and the other pointing an autoloader at the drivers head. I was in the passenger seat and had a perfect angle for my fist and his nose to meet. Glad I didn't do it, we would have gone to someones funeral in the next couple of days if I had. So now we are traveling in reverse, the driver tries to turn the car around like you see in the movies. The car stalls....were BUSTED! We are all ordered out of the car, while this loose cannon is pointing his firearm at five teenagers in the parking lot. Luckily my friend knew the guy well enough to diffuse the situation. We were to wash his car and give this guy enough money to buy a new pair of tennis shoes. The asphalt wore a hole in them as he was dragged by the car in reverse. The moral of the story: Do not race a Volvo in a Toyota. P.S. I know our actions could have gotten someone hurt. So could his. I believe him when he said he was shooting at our tires.
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Old 05-28-2009, 05:22   #152
faawrenchbndr
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So,.... 25 years ago you were a egg tossin punk and you want to whine about him?!
Not sure I would have pulled a gun, dut, I can understand his disgust with you!

Now,.... back to Steve bashing.
Google his shop, call his phone number, he actually seems bother ed to make a answering machine message.

He's on holiday until 2 June?!
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Old 05-28-2009, 22:27   #153
dixie_normus
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[quote=faawrenchbndr;13050756]So,.... 25 years ago you were a egg tossin punk and you want to whine about him?!
Not sure I would have pulled a gun, dut, I can understand his disgust with you!

Well my title is somewhat misleading. I've spoken to him in person a few times since then; same attitude, no personal 'disgust' towards me. I make myself guilty by association, for being the car and knowing our intentions. Only four persons in the car threw eggs, guess who did not 'toss' an egg at Steve's Volvo? Yeah, ME. My targets were road signs. So faawrenchbndr, take your misdirected animosity elsewhere, like.......
Now,.... back to Steve bashing.
Google his shop, call his phone number, he actually seems bother ed to make a answering machine message.

He's on holiday until 2 June?! ..................................................................Thanks for playing.

Last edited by dixie_normus; 05-28-2009 at 22:31..
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Old 05-28-2009, 23:12   #154
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I was reading all of this and wanted to laugh. I have been dealing with Steve for over 10 years, and frankly this is the only shop I go to. His prices are the best, and if you are kind enough to wait until he is finished with his other customers, I find Steve to be quite friendly. The one thing you have to remember, when I am in his shop it is usually full of customers, and only one Steve to wait on them. If I am busy at work and someone says "I'm just looking" I will go to the next person. If you would have said "I called about the P-22 mags" he would have known who you were. I was in his store on a Saturday 2 weeks ago for about 45 mins., and he sold 9 guns while I was there so I think he stays fairly busy. So, complain all you want. He may be blunt and to the point, but it's his business. And all the cronies you mentioned, I'm guessing most of the time they are Springfield, Nixa, Ozark or Greene County officers, and very good customers.

If you don't like it, shop somewhere else. He's been in business a long time, so he must be doing something right. Or better yet, open your own shop so we can talk about you.
Sounds as though "Steve" or one of his cronies might be doing some damage control......
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Old 05-28-2009, 23:15   #155
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......

"You know...I heard say that fried poop on a stick stinks and taste real bad!"

Retort: "Actually, last year at the Arkansas state fair I had fried poop on a stick, and it was actually pretty tastey!"
Ohhhh! So THAT what it was!
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Old 05-29-2009, 10:09   #156
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Sounds like another Gun store owner that needs an unlimited tampon supply...
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Old 06-06-2009, 08:50   #157
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American Handgunner "The Insider" article

I just read an article in "American Handgunner" last night that is very similar to this situation. I too have encountered rude sales people, and not just in gun stores.

My method of solving that type of episode is to carry my hard earned $ elsewhere.

Anyway, for those interested read this article:

http://fmgpublications.ipaperus.com/...JA09/?page=106

Be sure to click enlarge, it's impossible to read otherwise.

I'm going to employ the methods outlined in the article. Especially in times like this it's a good idea to get as many people as possible involved in the sport I love. The last thing I want to do is alienate someone with the same passion for guns that I have.
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Old 06-10-2009, 22:10   #158
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Steve was a total jerk to me and I made up my mind I would never go back to his store. He puts his brochures by the door so you might pick one up on the way out. Watch out, because then he will announce very loudly that those are for his benefit and not yours. Then when you try to put it back he insists on you taking it after he has embarrased you in front of all the other customers. Instead of walking out like I should have, I told him he shouldn't put the brochures by the door and make them look free if they are not. He started arguing with me and by this time I was really upset and embarrased so I just asked him if he wanted to take it outside. He backed down pretty quick, and I vowed never to go back. It seems like he is just by nature a jerk.
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Old 06-11-2009, 07:37   #159
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Steve was a total jerk to me and I made up my mind I would never go back to his store. He puts his brochures by the door so you might pick one up on the way out. Watch out, because then he will announce very loudly that those are for his benefit and not yours. Then when you try to put it back he insists on you taking it after he has embarrased you in front of all the other customers. Instead of walking out like I should have, I told him he shouldn't put the brochures by the door and make them look free if they are not. He started arguing with me and by this time I was really upset and embarrased so I just asked him if he wanted to take it outside. He backed down pretty quick, and I vowed never to go back. It seems like he is just by nature a jerk.
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Old 06-16-2009, 16:46   #160
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Sounds like he don't need your money. Shop elsewhere. I don't put up with the "cantankurous gunsmith" crap.
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Old 07-14-2009, 15:07   #161
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I just found this forum when I was searching for the business hours for Steve's shop and felt I should throw in my two cents. (skip this message if you really don't care about my opinion.) (and by the way, I'm not Steve or one of the guys that always hang out in his store either.)

I've been a customer at Steve's for about 5 years now, but in that time I've only gone into his store maybe 15 times. Lately, there's been a gap of a couple of years time between visits because I'm trying to cut down on spending so much on new guns.

Steve IS rude. He's an a**hole. He knows it and admits it, I've heard him say it to me before. That's nothing. I have to work with people like that every day that are worse than he is. Do you remember the Soup Nazi from Seinfeld? That is basically what Steve is, except with guns. But I saw an interview with the chef that the Seinfeld writers based the Soup Nazi character on, and in that interview he said, "I don't have time to waste on people who don't know what they want. Come in, pay, get your soup, and get out so I can help someone else." That's pretty much what Steve is like. Most of the times that I have bought guns from him went something like this: I go in, when he's free I tell him what I want, leave a $100 deposit, a few weeks go by and then he calls me up and tells me to come get my gun. Simple. If you go in there and ask him the difference between a .38 Special and a .380 ACP, unless you are a girl, he'll go help someone else who knows what they want before they walked in the store. Some customers don't like this. I do because getting at least a 10% lower price than any other gun store in town allows me to put up with people like that. (that's $100 less for a $1000 gun!) One gun I bought for about $500 dollars he sold to me for around $75 less than a couple of other places in Springfield wanted for it. Now if I had money to burn or had a bigger ego, I probably wouldn't shop there. He also has told me before (after he couldn't get a gun I was trying to order) that I could order it from the manufacturer and have it shipped to him and he wouldn't charge me any transer fee. I've never had a gun store accept a transfer without getting at least $20 for it.

I wouldn't recommend calling him on the phone. It took me about 3 times to learn that it's a waste of time to try to talk to him on the phone. One time he even just said, "Come on down here and we'll talk about it" when I asked him the price for something. Most of the time I think people just end up getting confused after trying to have a phone conversation with him.

Steve has always seemed to me to be someone who does his business because he enjoys it and it's a tax-deductible hobby. I don't think he needs income from it (I don't know if this is true or not.)
If he gets enough to pay the rent, he really doesn't need any more customers that month, so why work that hard to sell to people? If I didn't need money, I would definitely want to see fewer people at my office also.

As for the other gun stores in the area:
Doc Holliday's in Ozark: excellent, low prices for special orders, but keep in mind that it is primarily a pawn shop. I've got nothing bad to say about them other than it is hard to get in touch with the owner when you need him.
Cherokee Firearms in Springfield : Very friendly, good prices, but the entire store is smaller than most people's bedrooms. Probably wouldn't mind ordering stuff for you, though.
Bass Prop Shops in Springfield: Good service, HUGE selection, HUGE prices (at least it was like that the last time I went in about 2 years ago.)

Over in Joplin there was a place called Steve's Trading Post (different Steve). I bought a safe and a couple of guns from him before and he's got a great store. BIG selection. Prices were a bit higher than a lot of places, but I really did like that store.
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Old 07-17-2009, 11:01   #162
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I'm new here and I'm also from Mo. as you can tell by my user name.
I totally understand the feeling of the scenario you are describing. One of my local shops here in SE Mo. kind of treated me the same way the first time I went in there. Though I wasn't necessarily treated "rude" I got the impression that they thought I was just another "green horn" that they would have to baby sit and answer a bunch of questions for throughout the store. Until I started talking reloading, powders, pet loads, and component availability with a couple of older gentlemen customers, then they were all ears. After shootin the reloading bull with these two gents for about 5 min. I noticed 3 of the guys who worked there at the end of the aisle eavesdropping on our conversation. Before I left the store I had all 3 of them gathered around me asking questions.
Now who's the customer and who's the employee?
I guess they decided that I did know a little something about the craft? Never assume that a person is an idiot until proven otherwise. I treat everybody the same unless they show me that they don't deserve my respect, which happens very rarely.
Next time you get treated unfairly, or treated like you don't have a clue, just start speaking their language and use it against them. Dazzle them with brilliance and you would be surprised how quickly they will come around.
As for Steve, I've seen his kind before and I tend to steer clear of those type of people. Mainly because I don't deal well with conflict (if you know what I mean?) and there is absolutely no reason whatsoever to expose yourself to that type of demeaning experience. Just walk away and spend your money with people who appreciate it!
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Old 07-17-2009, 11:23   #163
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to DocBlackAdder:
I just bought a Glock 20 from a gun shop that I had never been to before, and it was just like the Cherokee Firearms you mentioned. Small store about the size of your living room, hardly any guns for sale in the shop, very little inventory, but a super friendly guy and the cheapest that I could find on this pistol. He was a full 65$-$80 cheaper than the next best price! I told him what I wanted, he checked his availability, and said yep I can get it. I paid my money and the Glock 20 was there the next Thursday which is when they deliver. Same Glock as everybody else's, but a whole lot cheaper. He told me that he makes $25 bucks over cost, and I can believe that. I don't mind giving him a plug either.
T&S Outdoors in Potosi, Mo. -573-438-6443 the owner's name is Tony. Super nice guy.
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Old 07-17-2009, 12:51   #164
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There is one gunshop around here that has employee's similar. I think you should gather a bunch of your friends and picket that dealer, on public property of course, and make it clear to anyone watching, why your picketing this looser. I don't care if he is a gun dealer, he had no right to treat a customer in the manner he treated you and I would make it my new pet project to let all his potential customers know how he treats customers.

I once had a similar experience at McDonalds, I purchased a 10 pc chicken nugget with fries and a coke after finishing a 12 hour long shift at the ER. The nuggets were all stiff as cardboard and all I can say is that the dehydrated pork patty in an MRE would taste better dry than these nuggets did. I went to the counter and asked for the manager and some girl came up with her shirt hanging out of the pants, dirty to boot and said yeah what's the problem? I told her and she said thats all they had take it or throw em away.

I got her name, store number and wrote McDonalds a very long letter explaining what happened and that I would also inform all hospital employee's via the payday newsletter to avoid this McDonalds at all costs, I then proceeded to picket, on public property, this McDonalds, with a nice big sign letting people know that if your food was awefull how they'd treat you when you tried to get decent food.

The store manager came out and informed me he'd called the cops and that he'd charge me with slander, like I was worried lol. PD arrived and after talking to me informed the manager I was on public property, the sidewalk, and that they could do nothing. I was there for 3 days in a row before I got an answer back from corporate saying how sorry they were about my treatment and the lousy food and enclosed were $20 in McCoupons, on the 4th day picketing the manager came out and informed me that the employee, who happened to be the assistant manager had been demoted back to line and offered me more McCoupons to stop picketing.

My entire goal was either her firing or demotion, the McCoupons from Corporate and the store I gave to the kids cafe, an after school place for kids who's parents aren't at home after school due to work.
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Old 07-17-2009, 13:21   #165
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If you actually spent four days of your life picketing because of McNuggets, you must not have a life. Restaruant or gunshop, i don't care how they treat me as long as I get what i want from them. And it doesn't matter if they have the best customer service in the world if they dont have the product/price. Get a thicker skin and you'll get along better in today's world.
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Old 07-18-2009, 10:40   #166
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If you actually spent four days of your life picketing because of McNuggets, you must not have a life. Restaruant or gunshop, i don't care how they treat me as long as I get what i want from them. And it doesn't matter if they have the best customer service in the world if they dont have the product/price. Get a thicker skin and you'll get along better in today's world.
I actually have a great life, I'm an RN married and the wife is an MD, getting ready to move into a house we both custom designed and had built. It's the principle behind it all. You, it seems don't mind if people walk all over you, and that's fine, if it suits you in your life. Working as an ER nurse, I do indeed have a thick skin, having to deal with all sorts coming in for treatment who all think they are dying and need to be treated right away, and when they aren't, well, you get the idea, at least I hope you do anyway.

I for one refuse to go through life letting anyone walk over me.
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Old 07-18-2009, 10:54   #167
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Aww, this year and half old thread brings back memories..
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Old 07-18-2009, 14:25   #168
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"My entire goal was either her firing or demotion"

Very Macho, picking on a minimum wage employee. I have censored the rest of my thoughts.
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Old 07-19-2009, 11:24   #169
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"My entire goal was either her firing or demotion"

Very Macho, picking on a minimum wage employee. I have censored the rest of my thoughts.
Oh mercy me, you've censored your thoughts................

Minimum wage, or high wage earner, BOTH should take pride in their work, their actions reflect both on them and the company they work for, I don't care if your picking beets at a farm, do it to the best of your ability and don't ***** about it. If you don't like the job, either go back to school or get another job, but you should do the job you have to your utmost.

That's the problem in this country now, no one wants to work hard at their job. I started out in the Navy out of high school then went on to do my compulsory service in my second country, then back here I went back to school and obtained both an Associates degree along with my LPN licensure, and after working as an LPN I went back to school an obtained my Masters of Science Nursing degree. I do remember back when I was 16, I worked Dairy Queen, and I gave it the best I had, always with a smile, never once letting a bad day carry on to the customer.
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Old 07-19-2009, 13:28   #170
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Originally Posted by solomansousana View Post
There is one gunshop around here that has employee's similar. I think you should gather a bunch of your friends and picket that dealer, on public property of course, and make it clear to anyone watching, why your picketing this looser. I don't care if he is a gun dealer, he had no right to treat a customer in the manner he treated you and I would make it my new pet project to let all his potential customers know how he treats customers.

I once had a similar experience at McDonalds, I purchased a 10 pc chicken nugget with fries and a coke after finishing a 12 hour long shift at the ER. The nuggets were all stiff as cardboard and all I can say is that the dehydrated pork patty in an MRE would taste better dry than these nuggets did. I went to the counter and asked for the manager and some girl came up with her shirt hanging out of the pants, dirty to boot and said yeah what's the problem? I told her and she said thats all they had take it or throw em away.

I got her name, store number and wrote McDonalds a very long letter explaining what happened and that I would also inform all hospital employee's via the payday newsletter to avoid this McDonalds at all costs, I then proceeded to picket, on public property, this McDonalds, with a nice big sign letting people know that if your food was awefull how they'd treat you when you tried to get decent food.

The store manager came out and informed me he'd called the cops and that he'd charge me with slander, like I was worried lol. PD arrived and after talking to me informed the manager I was on public property, the sidewalk, and that they could do nothing. I was there for 3 days in a row before I got an answer back from corporate saying how sorry they were about my treatment and the lousy food and enclosed were $20 in McCoupons, on the 4th day picketing the manager came out and informed me that the employee, who happened to be the assistant manager had been demoted back to line and offered me more McCoupons to stop picketing.

My entire goal was either her firing or demotion, the McCoupons from Corporate and the store I gave to the kids cafe, an after school place for kids who's parents aren't at home after school due to work.

Ass hats need put in their place, minimum wage or not.
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Old 07-24-2009, 11:12   #171
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Ass hats need put in their place, minimum wage or not.
I agree. If you are an employee and you treat the customer unfairly, you should start looking for another job, because you may not last long at your current one. Sometimes it takes someone picketing for the true owners of the company to know what's going on in their store.

Kind of like the growing dissatisfaction with our current "president/saviour" of the United States. Many people don't notice huge financial demands being made of them (deficit spending, higher taxes, higher inflation) unless other people shout loudly enough about it.

Now if the person you had a problem with is the owner of a company, like Steve, all you can really do is shop somewhere else unless you were cheated out of money and can take him to court. Picketing wouldn't really accomplish anything because it only makes a difference if the bystanders who see you picketing are potential customers of the business. The bigger the business, the more people you affect by being out there. Steve's place is out on the edge of town and not very much traffic goes on that dirt road.
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Old 07-24-2009, 11:13   #172
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Oh mercy me, you've censored your thoughts................

That's the problem in this country now, no one wants to work hard at their job. I started out in the Navy out of high school then went on to do my compulsory service in my second country, then back here I went back to school and obtained both an Associates degree along with my LPN licensure, and after working as an LPN I went back to school an obtained my Masters of Science Nursing degree. I do remember back when I was 16, I worked Dairy Queen, and I gave it the best I had, always with a smile, never once letting a bad day carry on to the customer.
Were you really in the Golani Brigade?
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Old 12-08-2009, 09:19   #173
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I will admit to being a Steve Chronie. I will also say that over the last 10 years of doing business with him, he has proven to be a GREAT FRIEND.
Most of what you have heard in these posts is true. Some of the days some of the time. But I can say from years of experience, that your talking about a guy that would do ANYTHING for a friend.
I have seen him go above and beyond for customers just walking in off the street. He doesn't need tire kickers. But if your serious, and can wait for your turn. He will spend more one on one time with you than I've ever seen any dealer do with anyone.
To each his own. I know that there are alot of people out there that don't like the gun Nazi Steve. Over all I would say its their loss. He has been in business for a long time, and this thread will not make or brake him. For the buyers (not lookers) know where to go for the best deals.

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Old 12-08-2009, 09:21   #174
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I think gun stores, as a group, are the worst retail experience in America, bar none.
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Old 12-08-2009, 09:43   #175
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This is the great thing about this country. No one forces us to shop with people who act like A-holes. Could they be a good person? Sure. Could they be the best of friends to people he knows? Sure. But when doing business, being a people person goes a long way.

Treat me with respect and I'll be more likely to give/continue giving you my business. Treat me like an A-hole and I'm perfectly free to let people know of my experiences in your business. Being polite goes a LONG way. Do you have to be polite? No. Thats the other beauty of freedom. You are free to be a jerk while doing business, you just can't complain when word gets out and your business suffers (actually you can complain as this is a free country, itll just fall on deaf ears)
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